Part-Time House Person- Towne Place Suites Marriott Elk Grove

As a House Person your duties will include but are not limited to assisting in housekeeping and laundry as requested and always ensuring public areas maintain a clean and presentable appearance. This includes removing trash from rooms, halls, and public areas and consistently maintaining a high quality of detail. The House Person must ensure that standards of cleanliness in assigned areas are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, within the established time limitations.
House Person Responsibilities/Qualifications

• Cleaning and maintaining guest rooms, hallways, furnishings, flooring and working/public areas at all times.
• Remove trash from garbage bins and sanitize garbage bins.
• Time management and efficiency in tasks.
• Ensure that linen closets are stocked with all guest room supplies and collateral.
• Follow written and verbal orders/requests.
• Responsible for removing trash and soiled linens from Room Attendants carts throughout the day.
• Help all departments, as needed.
• Support team to reach common goals.
• Follow all company, safety and security policies and procedures.
• Assist Housekeeping and Front Desk, as needed.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Support property cleanliness.
• Report maintenance problems.
• Restock housekeeping supplies.
• Remain alert, courteous, and helpful to guests and co-workers at all times.
• Welcome and acknowledge all guests according to company standards
• Must exhibit a pleasing personality to ensure the highest level of guest service.
• Ability to cross-train for another position if needed.
• Deliver items to guest rooms, as requested.
• Constant awareness of safety hazards (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons) and report to Floor Supervisor or the Housekeeping Office.
• Responsible care of equipment and machines
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

Skills

• Ability to perform consistent work to the highest of standards.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, according to the hotel demands.
• Ability to lift at least 30lbs.
• Prioritization and time management skills.
• Ability to follow instructions.
• Physically demanding job- Physical mobility and stamina.
• Proactive problem-solving skills.
• Ability to work with little or no supervision while meeting high-performance standards.
• Ability to interact with guests in a pleasant, friendly way. Never give out guest information. If you are not sure, ask management.
• Previous guest service and/or housekeeping experience.
• Highly motivated, organized, goal and results oriented.
• Ability to remain discreet and respect the privacy of guests.
• Professional in presentation and demeaner
• Experience using industrial cleaning equipment and products.
• Positive attitude, team focus, enthusiasm, excellent customer service skills
• Detail-oriented and thorough.

Physical Requirements

• Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps.
• Move up and down stairs and/or service ramps.
• Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds.
• Ability to communicate effectively.
• Frequent standing and walking, constant use of hands and wrists.  
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Ability to work on feet for an extended period of time.
• Stand, sit, or walk for an extended period or for an entire work shift.
• Move at a speed that is required to respond to work situations (e. g., run, walk, jog).
• Indoor work with hard and carpeted surfaces. Occasional outdoor work.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Ability to read room numbers, dates, and basic instructions

Other

• Upon employment, all employees are required to fully comply with Company rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel and Company rules and regulations will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be a comprehensive list of all activities, duties, responsibilities or qualifications of the job. Activities, duties, and responsibilities are therefore subject to change and new ones may be assigned at any time, with or without notice. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
We are an equal opportunity and affirmative action employer and make employment decisions without regard to membership in any protected class. If I need any accommodation in order to do the activities, duties, and/or responsibilities listed in this job description, I understand that it is my responsibility to notify Human Resources of that need so that they can determine if a reasonable accommodation is possible. Those who are ineligible to work in the United States will not be considered.