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Concierge (Full-Time) Jobs
Recruited by AvalonBay Communities 1 year ago Address , Washington, 20016, Dc

Part-Time Concierge At 1221 Van (Saturday-Sunday, 7Am-3Pm)

Company

JBG SMITH
Address , Washington, 20003, Dc
Employment type PART_TIME
Salary
Expires 2023-07-15
Posted at 11 months ago
Job Description

WHO WE ARE

:
JBG SMITH owns, operates, invests in, and develops a dynamic portfolio of high-growth mixed-use properties in and around Washington, DC. Our creativity and scale enable us to be more than owners—we are place makers who shape inspiring and engaging places, which we believe create value and have a positive impact in every community we touch.

JBG SMITH has been named multiple times as one of the Washington Post’s Top Workplaces in the region and we pride ourselves in both our outstanding work environments and opportunities for career growth and advancement.

POSITION SUMMARY

:
Enjoy the opportunity to create extraordinary customer experiences that start the moment a person first walks through the front door. Driven by a desire to build relationships, naturally excel at anticipating needs and providing superior service so our customers know that their needs are our highest priority.

WHAT YOU'LL DO

:
  • Maintain a highly organized front desk to efficiently help residents with package and dry-cleaning deliveries and common area room reservations.
  • Respond quickly to resident requests and use creativity to solve problems to drive resident satisfaction.
  • Provide information to prospective residents and coordinate tours to assist Leasing.
  • Deliver a warm greeting to current and prospective residents to welcome them home.
  • Participate in community activities and social events to build resident relationships.
  • Develop an in-depth knowledge of the neighborhood to recommend the trendiest coffeeshops, must-see art exhibits, and other great things to do in the area.
  • Connect residents with high-end services that are available in the community including the best dog walkers, personal trainers, and farm fresh deliveries.

WHAT YOU'LL NEED TO SUCCEED (REQUIREMENTS)

:
  • Strong aptitude for computer systems and software.
  • Experience in customer service-related fields such as hospitality, retail, or restaurants, and the highest standards of integrity, creativity, and teamwork.
  • LEADERSHIP – Dependability as a team member who inspires others to achieve excellence.
  • INCLUSION – Commitment to inclusion and treating everyone with kindness, dignity, and respect.
  • CARING – Demonstrated passion for caring about customers and co-workers.
  • PROFESSIONALISM – Professional presentation and written communication skills.
  • EMPOWERMENT – Proactive approach with a proven ability to take ownership of customer concerns.
  • Excellent interpersonal skills and a desire for learning and professional development.
  • Passion for providing exceptional customer experiences and embodying our core customer service elements:
    • CARING – Demonstrated passion for caring about customers and co-workers.
    • PROFESSIONALISM – Professional presentation and written communication skills.
    • EMPOWERMENT – Proactive approach with a proven ability to take ownership of customer concerns.
    • LEADERSHIP – Dependability as a team member who inspires others to achieve excellence.
    • INCLUSION – Commitment to inclusion and treating everyone with kindness, dignity, and respect.

HOW WE SUPPORT YOU

For a complete benefits overview, please visit the benefits section of our careers page. In addition to providing employees with a great place to work, we offer a 20% housing discount at select JBG SMITH communities.

As a condition of employment, all external candidates must provide proof that you are fully vaccinated from COVID-19 as of your first day of employment, unless a request for an accommodation had been approved. Fully vaccinated means two weeks has passed since the last dose in a two-dose series or two weeks after a single-dose shot.

JBG SMITH is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.