Parts Counterperson Jobs

Job Summary: We are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. Benefits

• PTO
• Life Insurance
• Competitive Pay
• Career Growth Opportunities
• Medical, Dental, and Vision Insurance

Responsibilities

• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Converse effectively/efficiently regarding customer parts status
• Receive payment from retail customers or obtains credit authorization
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Provide high-level service to both internal and external customers
• Communicate with staff and customers in a friendly and professional manner
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Oversee the parts sales process from start to finish
• Make sure all internal requests for parts are billed on service repair order
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers

Qualifications

• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record
• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.