Order Entry Coordinator-2 Jobs

Effectv, the advertising sales division of Comcast Cable, helps local, regional and national advertisers use the best of digital with the power of TV to grow their business. It provides multi-screen marketing solutions to make advertising campaigns more effective and easier to execute. Headquartered in New York with offices throughout the country, Effectv has a presence in 66 markets with nearly 35 million owned and represented subscribers. We’re dedicated to helping our clients meet their business goals by connecting them with their customers through multiscreen television advertising. Working with companies from local startups to nationwide corporations, we provide support to help each business reach its target customers. By applying data to television advertising in new ways, we’re able to bring our clients the best of digital media, coupled with the power of TV. To learn more, check out www.effectv.com.

Job Summary

Responsible for coordinating all linear and digital order entry of assigned campaigns, including checking inventory and escalating any challenges with fulfillment of assigned campaigns. Provide order entry support for the full life-cycle of the campaign. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Core Responsibilities

• Input and complete the processing of linear and non-linear, most complex advertising schedules, including, but not limited to, entering buy sheets, agency orders and closed deals.
• Complete and process all new client set up requests in the CRM and all related systems.
• Act as subject matter expert and participates in testing of digital order management system and related systems as necessary.
• Comply with all standard operating procedures (SOPs) for linear order entry, including, but not limited to, Priority Code, Inventory Type, Revenue Type, Client Signatures, LUR Compliance, Dollars Balancing, Client Profiles, as well as ensuring breakdown and header data adheres to current guidelines.
• Enter most complex online orders into the digital order management system and related systems, ensuring all quality control measures are followed and accurate copy is confirmed.
• Assist in the processing of all advanced media orders, including Digital Ad Insertion (DAI), Video-on-Demand (VOD) and interactive TV (iTV).
• Check inventory for orders and communicate any needs for changes/revisions based upon results and expectations.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Review and evaluate all online orders for clearance using available reporting and systems. Communicate any issues discovered to management and/or appropriate leadership.
• Other duties and responsibilities as assigned.
• Execute orders by creating records in the customer relationship management (CRM) system for support initiated orders.
• Enter notes on the order lines in the linear order management system and provide appropriate notifications to sales, support and NCC, as applicable, through established standard operating procedures (SOPs).
• Download/transfer electronic order files in accordance with current guidelines and client expectations.
• Input and audit to ensure timely tracking of sports and high profile events and packages for sales in special event tracker and/or relevant market trackers.

Employees at all levels are expected to:

• Do what's right for each other, our customers, investors and our communities.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Win as a team - make big things happen by working together and being open to new ideas.
• Respect and promote inclusion & diversity.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

High School Diploma / GED

Relevant Work Experience

2-5 Years

Salary:

Pay Range: $20.34 - $30.51

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.