Optometric Technician Jobs

Optometric Technician I - Ada Vision Center
General & Repsonsibilities
The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. The role is primarily responsible for assisting the Optometrist in patient care while demonstrating how we love eyes, care about the people behind them, and execute a flawless patient experience. Under the guidance of the optometrist or location manager, assist with activities including but not limited to the following:

• Pre-screen patients before they see the optometrist, including the administration of diagnostic tests
• Accurately post charges for exam fees, co-pays, and products sold
• Accurately and thoroughly document optometry exams and procedures as they are being performed by the doctor.
• Communicating with doctors, staff, and patients
• Educate patients on their insurance coverage and vision benefits
• Obtain insurance authorizations and verification of benefits
• Train patients on proper contact lens use and care
• Coordinate patient scheduling and monitor patient flow throughout the office, properly communicating delays
• Gather patient’s medical history
• Answer phone calls, greet patients and schedule appointments
• List all appropriate diagnoses and symptoms as well as follow-up instructions and prescriptions as directed by the doctor.
• Assist other members of the team as needed to reach individual and team goals

Experience & Skills
Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have:

• Strong multi-tasking and time management skills
• Ability to do basic math
• Team player with good interpersonal and listening skills
• Strong organizational skills and attention to detail
• Must be flexible to accommodate schedule change(s) on short notice to fulfill business needs
• Previous experience with electronic medical records, preferred but not required
• Previous experience as an Optometric Technician, preferred but not required
• High school diploma or equivalent
• Excellent verbal and written communication skills
• Passion for self-improvement and continuing education
• Strong problem-solving skills

Other Duties & Information
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.
Status: Full-time (FT)
Exemption: Non-exempt
Department: Clinic
Schedule: Mon-Fri only