Optometric Technician Jobs

Optometric Technician I - Botwin Eye Group
General & Responsibilities
The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. The role is primarily responsible for assisting the Optometrist in patient care while demonstrating how we love eyes, care about the people behind them, and execute a flawless patient experience. Under the guidance of the optometrist or location manager, assist with activities including but not limited to the following:

• Accurately and thoroughly document optometry exams and procedures as they are being performed by the doctor.
• Obtain insurance authorizations and verification of benefits
• Coordinate patient scheduling and monitor patient flow throughout the office, properly communicating delays
• Train patients on proper contact lens use and care
• Answer phone calls, greet patients and schedule appointments
• Gather patient’s medical history
• Accurately post charges for exam fees, co-pays, and products sold
• Educate patients on their insurance coverage and vision benefits
• Assist other members of the team as needed to reach individual and team goals
• Communicating with doctors, staff, and patients
• Pre-screen patients before they see the optometrist, including the administration of diagnostic tests
• List all appropriate diagnoses and symptoms as well as follow-up instructions and prescriptions as directed by the doctor.

Experience & Skills
Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have:

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Previous experience as an Optometric Technician, preferred but not required
• Passion for self-improvement and continuing education
• Strong multi-tasking and time management skills
• Previous experience with electronic medical records, preferred but not required
• Strong problem-solving skills
• Strong organizational skills and attention to detail
• Must be flexible to accommodate schedule change(s) on short notice to fulfill business needs
• Team player with good interpersonal and listening skills
• Ability to do basic math

Other Duties & Information
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.
Status: Full-time (FT)
Exemption: Non-exempt
Department: Clinic