Operations Supervisor Jobs

SANTA CRUZ COUNTY, CA
Job Title: Operations Field Supervisor
Status: Full-Time Exempt Role
SUMMARY: Under the direction of the Operations Manager, the Field Supervisor is responsible for day-to-day
operations which may include staffing, scheduling, ensuring maintenance of equipment and supplies, internal
communications, budgetary considerations, outside agency interface, and community relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Work collaboratively with all allied health and public safety personnel at all times to ensure excellent

customer service and the best possible patient care.

• Acts in a professional manner and treats all patients, customers, and team members with dignity and

respect

• Cover open shifts with appropriate employee assignments or by filling in as needed.
• Investigate incidents involving assigned units and communicate with the Operations Manager on status
• Perform all duties of an EMT-Paramedic with high level of proficiency.

of assigned units and other problems.

• Assess daily staffing and equipment needs; assign replacements, and schedule service as necessary.

Participate in interviewing and selection process as needed.

• Investigate incidents involving assigned units and communicate with the Operations Manager on status

of assigned units and other needs or problems.

• Facilitate unit development and staffing in emergency situations and respond to the scene of mass

casualty or unusual medical incidents as needed.

• Assure that all necessary payroll reports are properly completed and submitted in a timely manner.
• Attend external and internal meetings as may be necessary/required.
• Remain accessible by pager or phone during off duty time.
• Submit reports on all incidents, accidents, work related injuries and exposures.
• Inspect all assigned stations, vehicles and equipment for cleanliness and general maintenance.
• Effective information systems security is a team effort involving the participation and support of every
• Assist with clinical investigations as needed.
• Adhere to all company policies and procedures.

AMR employee who deals with information and/or information systems. It is the responsibility of every
Computer User To

• Report information systems security problems
• Attend Information Systems security training, when offered
• Know and follow Information Systems security policies and procedures

Supervisory Responsibilities

• Ensure that all field personnel maintain all county or local agency required certifications and/or
• Evaluate, discipline and recommend ALS field personnel for promotions.

accreditation.

• Become a coach, teacher or evaluator on multi-casualty incidents with the goal of reviewing each call for

continuous improvement and compliance with existing policies.

• Mentor employees, conduct performance evaluations if applicable, counsel and provide disciplinary

actions to assigned personnel with a goal of developing a team oriented approach with positive results.

• Assist in driving performance management.
• Comply with all employment laws and support affirmative action / equal opportunity and diversity goals.

Minimum Qualifications

• Some advanced education preferred.
• Possess a valid California Driver’s License, Ambulance Driver’s License, and Medical Examiners Certificate.
• Effective oral, written and interpersonal communication skills.
• Current state of California Paramedic License.
• Current BCLS, ACLS, PALS or PEPP, BTLS OR PHTLS Provider Certification.
• High school diploma or equivalent (GED).
• Effective administrative skills (paperwork, time management, etc.), written and verbal communication skills.
• Driving record in compliance with AMR policy regarding insurability.
• Minimum of two (2)years experience as a Paramedic.
• Must be at least 18 years of age.

EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Notice of Nondiscrimination: https://www.globalmedicalresponse.com/docs/site/non-discrimination
Company Benefits: Check out our careers site benefits page to learn more about our benefit options.
Salary Range: $35,000 - $75,000.