Operations Manager Trainee Jobs

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START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As an Operations Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933!

Shop Location- La Vergne, TN

Shift/Schedule- Tuesday-Saturday

Tuesday- Friday: 8:00am-5:00pm

Saturday: 3:30pm-11:00pm

Summary

The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Manager Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your operations & fleet maintenance background. We allow you to carve out your own career path and promote from within , based on performance. The ideal path of progression in this role is an Ops Supervisor.

If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares!

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation (https://newsroom.ryder.com/news/news-details/2022/Ryder-Named-One-of-the-Top-Companies-for-Women-to-Work-For-in-Transportation-in-2022/default.aspx) " by Women in Trucking, one of Fortune Magazine ’s “ World’s Most Admired Companies ”, & one of “Reader's Choice Excellence Awards (https://newsroom.ryder.com/news/news-details/2022/Ryder-Voted-Among-Top-10-3PLs-in-Readers-Choice-Excellence-Awards-by-Inbound-Logistics/default.aspx) ” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award (https://https/www.businesswire.com/news/home/20220712005382/en/Ryder-Receives-Verizon%E2%80%99s-Supplier-Environmental-Excellence-Award) "

Here is from people that work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

This is Ryder:

https://www.youtube.com/watch?v=b24PFgxvVS0

\#LI-post #INDexempt #FB

Essential Functions

• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Partner with Sales staff on customer calls for new business and increased customer satisfaction.
• Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
• Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

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Additional Responsibilities

• Performs other duties as assigned.
• Relocation within the business unit at the conclusion of the training program is required.

Skills and Abilities

• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Strong mechanical skills.
• Strong verbal and written communication skills.
• Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• Excellent influencing skills.
• Detail oriented with excellent follow-up practices.
• Ability to work independently and as a member of a team.
• Basic understanding of Business Finance, controls and metrics beginner required.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Effective interpersonal skills.
• Able to prioritize work.
• Instills commitment to organizational goals.

Qualifications

• Bachelor's degree required.
• One (1) year or more customer service with issues resolution experience preferred.

DOT Regulated: No

\#LI-post #INDexempt #FB

Job Category: Operations and Support

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

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