Operations Manager Jobs

THE DEPARTMENT

The Office of Sustainability & Environment (OSE) develops and implements citywide environmental policies and programs that propel our city toward a sustainable, equitable, and carbon neutral future.

THE JOB

Have you been looking for an opportunity to contribute your strategic operations skills to the leadership of a small, but growing city department doing important and impactful work? As the Operations Manager, you would be a member of OSE’s leadership team and lead problem solver on and hub for office administration, Human Resources-related work and communication/internal coordination.

In this job you will:

• Serve as OSE’s liaison to the Mayor’s Office and City Council
• Serve as OSE’s Public Disclosure Officer
• Serve as a member of OSE’s leadership team to provide strategic guidance on office systems and staff support that is overlaid with a diversity, equity and inclusion lens
• Partner with OSE’s program, administrative, and finance teams to nurture an organized, high-performance, inclusive and equitable work culture and environment
• Lead OSE’s hiring and staff onboarding and serve as OSE’s HR liaison with an understanding of how inclusion impacts workplace culture

Your top priorities will include:

• With emphasis on diversity, equity and inclusion, coordinating and supporting hiring, onboarding, performance evaluation process, and ADA coordination
• Triaging and responding to questions and requests from the City Council members and their staff as well as attending meetings and tracking the details of legislative schedule for OSE’s legislative submissions deadlines
• Training and oversight of an Administrative Specialist II’s work
• Partnering with the Leadership team to develop and track annual work plans and deliverables and share timelines and rationale with staff
• Leading workgroups of diverse staff for information sharing, developing solutions for emerging issues, education, and identifying, implementing, and continuously improving best practices
• Developing, deploying, and maintaining office policies and standard operating procedures with an eye toward how internal practices and procedures impact accessibility and equity
• Coordinating communications with the leadership on Mayoral issues, review and submission of briefing memos
• Creatively problem-solve issues that arise in real-time with the ability to connect information from various sources to propose new and effective solutions with an equity and inclusion lens

To be successful in this role, you are committed to:

• Using your skills and talents to support work leading to racial, social, and environmental equity
• Building internal and external relationships, asking the right questions, and getting OSE what it needs – IT, HR, etc.
• Developing a deep understanding of the office’s programs, how they currently do and do not integrate and working with staff to find solutions to program and compliance gaps
• Being detail oriented to track, organize and ensure responsiveness to internal and external stakeholders and deadlines
• Listening, synthesizing information, and speaking up to align planning and performance with OSE’s mission and values

To be effective in this role, you have:

• Learned new skills, systems, and technology easily and quickly and shared your learning with team members
• Experience working in a highly political environment
• Adjusted quickly and agilely to changing priorities
• Implemented tools and systems to track information and timelines
• Strong organizational skills and deep attention to detail
• Experience applying an equity and inclusion lens to operations and administrative policies and practices
• Strong project and time management skills
• Successfully facilitated and lead work groups to share information and solve issues

A successful applicant will have a professional career that reflects a commitment to proactively and strategically manage operations and administration for an office, department, or organization. This career orientation should be complemented by demonstrated qualifications in some or most of the following areas:

• Embedding equity and inclusion into operations and administrative policies and practices
• Providing strategic operations advice which supports the growth and strengthening of an organization and their ability to achieve goals and build an inclusive culture
• Power user level proficiency with O365 suite as well as skills in SharePoint, E-Discovery, Nuix
• Providing team communications on current and emerging issues
• Experience with the Public Records Act
• Interacting with elected officials and their staffs
• Helping leaders and teams successfully navigate hiring diverse staff, employee relations, and annual performance processes

Please complete the online application fully and attach:

• A cover letter highlighting the work you have done that aligns most closely with this job
• A pdf of your current resume

Questions? Contact Kate Moore at [email protected]

This hiring process involves a background check of conviction and arrest records in compliance with Seattle's Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided an opportunity to explain or correct background information.

The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, medical condition, or pregnancy. The Department of Neighborhoods encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LBGTQ, people with disabilities, veterans, and those with diverse life experiences.

The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.