Operations And Visual Manager

The Operations and Visual Manager is part of the management team along with the General Manager.

All Managers are involved in:

• Communicating effectively with staff, Management Team, and customers.
• Leading people to provide exceptional customer service.
• Instilling trust and ensuring accountability.
• Building effective teams and developing talent.
• Driving our business to achieve our business goals.
• Leading by example on the sales floor.

• Leading the operations efforts in the store for repairs and maintenance requests, facilities updates, ordering supplies, planning meetings, walkthroughs, cleaning routines, backroom setup and stockroom organization
• Interprets and directs product presentation according to direction from the Visual Sales and Buying Departments
• Supporting and directing processes for inventory control, Curbside orders, delivery services, register and money processes and order management
• Managing the sales floor
• Leading the visual merchandising efforts in the store ensuring Perfect Product Presentation which includes merchandise processing, maintenance and merchandising
• Managing employees to include recruiting, interviewing, onboarding, training, reviewing and coaching
• Working in partnership with the General Manager on all aspects of driving the business; setting goals and priorities for the success of the store based on overall sales, custom closets performance, average ticket results and payroll management

• Ongoing training including our Leadership Development Program and Manager Training Program
• 401(k) plan & Company Match
• Discount: 50% on Elfa, 40% on Merchandise and Gift Cards, 25% on Avera
• Employee First Fund: providing grants to employees experiencing unforeseen emergencies
• Competitive Pay
• Paid Time Off plus Holidays
• Medical/Dental/Vision Plans

• You take pride in your work. It’s your store!
• You have successfully guided great employees' career growth and development.
• You take communication to a new level. Whether it’s written or oral communication skills, you are a master.
• You love to engage with people. You’re the person who strikes up a conversation and makes a connection. You are passionate about connecting with customers and your team to provide clear, concise, compassionate communication.
• You understand retail is an ever-changing industry and you possess strong time management and organizational skills to lead your store team to achieve excellent results.
• You want to delight the people around you and can’t wait to share that at The Container Store!
• You are always learning! You are eager to learn how technology and selling work together to provide an exceptional customer experience.
• People say you have a heart for service. You love to sell. For you, it’s about learning what a customer truly needs and offering suggestions.
• You have at least three years of leadership and coaching experience where you’ve focused on developing and nurturing your team to achieve goals together.