Operations And Fan Engagement Game Day Staff

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The Operations and Fan Engagement Game Day is a part-time seasonal position(s) for the New Orleans Saints and New Orleans Pelicans Business/Marketing Operations and Fan Engagement Department. The purpose of this position is to assist in the planning, coordination, and management of all New Orleans Saints and New Orleans Pelicans affiliated games and events (including all of Saints training camp).
Responsibilities/Duties

• Aid in the setup and break down of all interior and exterior activations for each event
• Develop and maintain an extensive knowledge base about the facilities (gate entry, ticket scanning, concession stands, seating locations, activations, amenities, etc.) to provide high-level customer service
• Provide assistance with special projects and events as needed
• Contribute to the coordination and execution of event facility setup, strike, clean up, and conversions associated with various team-affiliated events. This will include Training Camp, a full set day prior to each New Orleans Saints home game along with other potential set days in the week leading up to games (including playoffs), and New Orleans Saints and Pelicans home games (including playoffs)
• Engage with fans to provide exceptional customer service while providing an elevated guest experience at all Saints and Pelicans games and special events
• Other tasks as assigned
• Ensure proper adherence to the credentialing system for all events, particularly on the field/court level
• Assist the Operations Department with operational and logistical needs to effectively and efficiently manage a professional football and basketball affiliated event

Skills/Proficiencies – Desired Candidates Should Possess

• Superior communication, problem solving, responsiveness, follow up, and technological skills
• Flexibility to work various hours including holidays and weekends
• Experience with a sports team, athletic department, and/or event operations (preferred but not required)
• Must be able to provide own housing and transportation
• Exceptional customer service and teamwork skills
• Outstanding leadership and time management skills
• Must be available to work all Training Camp practices and setup, a full set day prior to each New Orleans Saints home game along with other potential set days in the week leading up to games (including playoffs), and New Orleans Saints and Pelicans home games (including playoffs)
• Must be able to lift 25+ pounds
• Dedication, strong work ethic, self-motivated

Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process.