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Company | The Kroger Company |
Address | , Owensboro, Ky |
Employment type | FULL_TIME |
Salary | $48,000 - $50,000 a year |
Expires | 2023-07-03 |
Posted at | 1 year ago |
Salary is dependent on experience.
$4,000 incentive bonus pay awarded per met policy metrics.
Position Summary
Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions
- Lead team in the planning, implementation and execution of e-Commerce's initiatives
- Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines
- Report all issues with item shelf allocation to division KOMPASS team
- Ensure orders are filled with products requested or comparable substitute in a timely and effective manner
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
- Develop associates to meet the productivity standards and certify associates once they meet or exceed goals
- Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Ensure preventative maintenance is being performed on all equipment in the department
- Execute best practices to determine appropriate substitutions in the event of an out of stock
- Meet the demands of product flow and create schedules according to guidelines
- Report inventory issues such as out of stock items to department heads in a timely manner
- Troubleshoot equipment and devices for e-Commence department
- Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness
- Follow processes for streamlining collection of orders, products, checkouts and delivery
- Interview, select and hire candidates to staff the on-line shopping department
- Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales
- Train associates on all functions and duties of the order selector and customer attendant roles
- Monitor and control expenses for the department
- Assist in the analysis and response to the competitive landscape
Minimum Position Qualifications
- Excellent oral/written communication skills
- Ability to stoop, kneel, or crouch several times per hour
- Any prior experience in the selection and hiring process
- High School Diploma or GED
- Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day
- Proficient in Microsoft Office
- Strong organization skills
- Any proven supervisory experience
- Strong leadership skills
- Must be able to stand for extended periods of time and/or walk constantly
Desired Previous Experience/Education
- Bachelor's Degree
- Any experience with and knowledge of Point of Sale (POS)
Job Type: Full-time
Pay: $48,000.00 - $50,000.00 per year
Benefits:
- Employee discount
- 401(k)
- Retirement plan
- Health insurance
- Vision insurance
- Parental leave
- Flexible spending account
- Dental insurance
- 401(k) matching
- Tuition reimbursement
- Paid time off
Experience level:
- 2 years
Shift:
- Day shift
- Morning shift
- 10 hour shift
- Evening shift
- 8 hour shift
Weekly day range:
- Weekend availability
- Monday to Friday
Ability to commute/relocate:
- Owensboro, KY: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Leadership: 2 years (Required)
Work Location: In person
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