Office Technician - Medicaid Data Entry Claims Team

Description

The Department of Health and Human Services is looking for an Office Technician to join our Medicaid Data Entry Claims team. This position, under immediate supervision, works with the Data Entry team. Successful candidates will be organized, have excellent customer service skills, and demonstrate support of the team. Regular and reliable attendance required. Work hours are 8:00 AM to 5:00 PM Monday-Friday. No remote work is available.

You have the passion, we have the opportunities – let’s make a difference for Nebraskans.

What We Can Offer You

• 13 Paid Holidays
• Tuition Reimbursement
• Opportunity to be part of a caring organization
• Generous Leave Accruals and Benefits
• Flexible Schedules
• 156% match of first 4.8% contribution to Retirement Plan
• Stable Employment Opportunity
• Career Development and Learning

Looking for someone that wants to be part of a small team that has great work ethics who has regular and reliable attendance 8:00 AM - 5:00 PM Monday - Friday.

"The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status, or genetics."

Examples of Work

Duties Include

• Office support work
• Data entry used for entering information contained on a variety of Medical and NFOCUS claim forms while identifying and correcting errors.
• Filing, sorting, and opening mail
• Maintain a minimum data entry rate of 8000 kph with 95% accuracy.
• Research
• Answer and resolve inbound calls regarding the status of submitted claims, client eligibility and verifying provider payments while using a multiple mainframe computer.
• Review medical claim forms for missing or incomplete data.
• Copying

Qualifications / Requirements

REQUIREMENTS: Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment.

PREFERRED: At least one year of customer service experience, experience with Enterprise One, NFOCUS, MMIS, OnBase, and Microsoft Excel. Internal and external customer service experience.

Knowledge Of

Knowledge, Skills and Abilities

• Basic office duties
• Ability to file and retrieve materials using alphabetical and numerical filing systems
• Data entry techniques and procedures

Skills

• Basic knowledge of Microsoft Outlook, Microsoft Word and Excel
• Highly organized
• Accurate data entry
• Detail oriented
• Proofreading skills
• Basic computer skills
• Able to perform repetitive work in a high volume, fast paced work environment