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Office Manager Jobs

Company

Dr Lane & Associates
Address , Raleigh, 27615
Employment type FULL_TIME
Salary
Expires 2023-09-16
Posted at 8 months ago
Job Description
Lane & Associates Family Dentistry is looking for an experienced Dental Office Manager to lead our North Raleigh office! We offer:
  • Paid holidays and paid time off!
  • Insurance Coverage after 90 days of employment (Health, Vision, Life, Disability, FSA/HSA, and Dental)
  • 401K employer match plan!
  • And so much more!
  • Half Day Fridays!
  • Company social events & fun social media campaigns throughout the year!
  • Volunteer opportunities to earn Smile Squad points to redeem for prizes!
  • Competitive pay!
  • In House Paid Training!
  • Quarterly Performance bonuses!
  • Birthday and Work Anniversary surprises sent directly from the owners!
Lane & Associates Family Dentistry provides 5-star patient care and service in a family friendly atmosphere. Come see why working at Lane & Associates Family Dentistry will make you smile! Join our team today!


Overall Responsibility:
The Office Manager oversees the daily operations of the dental office by ensuring compliance with company policies, managing employee and patient relations, and to increase production and collections while increasing staff morale and patient satisfaction.


Key Tasks & Responsibilities:
Daily/Weekly/Monthly Tasks will include, but are not limited to:
  • Increases and stimulates new patient growth
  • Helps drive staff to get five-star online patient reviews
  • Helps train employees after their initial basic training program throughout their time in the office.
  • Other duties as assigned
  • Ensures that necessary reports are forwarded to the corporate office in a timely manner
  • Handles patient complaints
  • Effectively manages patient scheduling, staff productivity, collections and receivables, and miscellaneous operations expenses
  • Is responsible for office supply quarterly inventory
  • Appraises performance, rewards, and coaches’ employees
  • Daily maintenance of office doctor/patient ratio needs
  • Works in collaboration with the regional director and the marketing department to ensure that all office marketing needs are met.
  • Plans, assigns, and directs work of office staff and directly supervises dental office and staff
  • Responds to doctor, patient, and employee inquiries and seeks assistance when necessary
  • Addresses complaints and resolves problems
  • Conducts monthly staff meetings and morning huddles
  • Oversees daily close out functions as well as daily deposit and month end with corporate office
Skills & Attributes:
  • Work efficiently in a rapidly changing environment
  • Professional appearance and demeanor
  • Strong interpersonal and communication skills
  • Outstanding leadership, conflict resolution, coaching skills
  • Exceptional customer service skills
  • Computer proficiency
Job Specifications:
  • Denticon experience is a plus!
  • High School Diploma or GED
  • A minimum of 1-2 years dental experience in a management role
  • A minimum of 2+ years in a dental office environment
  • Ability to lift 15-20lbs