Nonprofit Relationship Management Project Manager

Nonprofit Relationship Management Project Manager - Senior Associate Summary:

*Open to candidates being located anywhere in the US*

Nonprofit Relationship Management Project Manager

The Nonprofit Relationship Management (NRM) practice at RSM assists nonprofit and association clients to strategize and implement the right solutions at the right time to help fulfill their missions. Our team provides consulting services to configure and optimize cloud-based solutions, including iMIS Engagement Management System, Salesforce Nimble AMS, and Salesforce Nonprofit Cloud. We are a rapidly growing team seeking a qualified professional with a project management skillset.

The selected individual will be expected to provide overall coordination, implementation, execution, control, and completion of client projects within the NRM practice. An effective candidate must be a self-starter willing to work closely with the existing project management and consulting team, including the ability to learn through mentorship and on-the-job training as well as self-study.

Responsibilities include:

• Identify and communicate challenges and/or changes within scope, schedule, or budget.
• Identify project risks and generate mitigation plans.
• Lead the process of issue identification and resolution throughout the project lifecycle.
• Work with the NRM Project Management Office and practice Resource Manager to assign resources to tasks, including forecasting utilization in advance.
• Foster relationships between clients and the RSM team.
• Identify areas of cross-functional collaboration.
• Work within the established project management methodology and toolset within the NRM practice.
• Keep all project information accurate in the Project Management system of record.
• Discuss and document project status weekly with project team members and key stakeholders.
• Facilitate internal and external-facing meetings to ensure completion of agenda items in a timely manner.
• Setup project plans and tasks in project management and billing systems.
• Organize and lead projects across multiple solutions sets varying in size and complexity.
• Manage documentation collection and retention in accordance with firm compliance policy.
• Manage budgets, including monitoring of estimate to complete and other key metrics.

Required Skills and Experience include:

• Excellent written and verbal communication skills to communicate within the internal team and with clients through email, instant messaging systems, project management systems, web conferencing, and in person.
• Keen sense of details and ability to be proactive to reduce risks or issues.
• Willingness to ask questions, research new skills and technologies, and cross-train as requested.
• Experience speaking and communicating information (good and bad news) to a large or small audience.
• Ability to effectively manage time to complete multiple tasks across various projects in an efficient and high-quality manner.
• Previous experience working in or with iMIS and/or Salesforce is a plus!
• Demonstrated success using enterprise project management software and project planning tools (e.g., Smartsheet, Microsoft Project, Atlassian Jira, Basecamp, Slack, Microsoft Teams and SharePoint, etc.).
• Experience working with or working directly in an association or a nonprofit organization.
• Outstanding customer service skills and a dedication to the customer service experience.
• Ability to work well with a virtual-based team in a fast-paced environment, including the ability to provide guidance and direction in multiple delivery formats.
• Must possess a high degree of integrity and ability to adhere to both firm policies and best practices.

Note: You will be encouraged to achieve and maintain certifications applicable to the job (i.e., Project Management Professional (PMP)® certification).

Currently, RSM does not intend to hire candidates for entry level positions who will need, now or in the future, RSM sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

The firm offers a competitive benefits package, base compensation, and an employee bonus program for eligible roles based on individual and firm performance per program guidelines. Base compensation ranges can be found between the ranges noted below in the posting, and an actual offer can vary based upon on role, hiring location, and qualifications. For additional information on RSM’s total rewards, visit our website at https://rsmus.com/careers/working-at-rsm/benefits.html.

If required by applicable law or client policy, you may be required to be vaccinated for COVID-19 or have an approved accommodation.

You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.