Night Auditor Jobs

Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You'll fit right in here if you're curious, entrepreneurial, and thrive in a rapid-growth environment.

Why Operations at Vacasa

We live by a simple motto: happy team, happy owners, happy guests. Our local people are what set Vacasa apart. We're hospitality professionals dedicated to the communities we work with. We're the behind-the-scenes problem-solvers who create worry-free experiences for our owners and guests.

What we're looking for

Vacasa is seeking a hard-working, energetic employee who is passionate about delivering on the promise of excellence in customer service. The Night Auditor will be responsible for verifying, posting and correcting all revenue from the property as well as checking in guests as necessary during the night shift with the highest level of customer service.

What you'll do

• Perform other duties as assigned.
• Verify daily arrivals with registration cards, vouchers and/or itinerary, category, rates, dates, etc.
• Check out departing guests efficiently and politely and explain charges if necessary
• Assign rooms and issue room keys
• Effectively and professionally address guest issues and complaints.
• Confirm room reservations
• Prepare and distribute Daily Summary Report
• Handle cash transactions and post guest room charges
• Prepare next day's arrivals
• Greet and register guests
• Handle nightly closing and balancing of all shift reports and daily posting transactions
• Answer all incoming telephone calls and take messages as needed
• Print and distribute all necessary reports to various departments

The skills you'll need

• Must be able to solve problems with a minimum of supervision
• Must be detail oriented and able to work independently
• Ability to read and comprehend routine instructions, short correspondence and memos
• Ability to stay alert and productive during overnight shifts
• Ability to give high priority to customer service

Work environment and physical demands

• The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.
• Ability to stand, sit, and walk for an extended period of time
• Occasionally lift or move up to 50 pounds
• Reach overhead and below the waist
• Ability to use hands to finger, handle or feel, and reach with hands and arms
• Bend, stoop, squat, kneel, and twist
• Availability to work Sunday through Saturday, early mornings and evenings as needed
• Regularly push, pull, and lift up to 25 pounds

Compensation:

• $22 / hour

What you'll get

• 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
• Career advancement opportunities
• Paid sick days and holidays
• Great colleagues and culture
• Paid parental leave after one year of tenure
• Health & Dependent Care Flexible Spending Accounts
• All the equipment you'll need to be successful
• Employee Assistance Program
• Health/dental/vision insurance—100% coverage option
• Please visit our careers page to review our full benefits offerings
• Flexible vacation time
• Employee discounts and
• Employer Sponsored & Voluntary Supplemental Benefits

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check.