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Company | OTO Development |
Address | Mount Pleasant, SC, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-06-30 |
Posted at | 10 months ago |
Starting pay rate $16.00 per hour.
- Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours
- Ensure rates are optimized by monitoring competitor occupancy and rates
- Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information
- Perform other duties as assigned to support guest satisfaction
- Ensure collections, including credit card and direct bill, are executed in accordance with company policies
- Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
- Ensure that all required documentation is completed in a timely manner
- Maintain proper control over keys, safe deposits, and all company and guest property
- Properly quote daily rates and issues credits
- You are proficient in administration of applicable property management systems
- You always maintain a customer focus and put the guests’ needs first
- You work well with others
- You are approachable and encourage effective communication with guests and fellow team members
- You have experience working with a computer especially data entry
- You can pass certification tests required to meet brand standards
- You have experience in accurate cash handling and credit cards and experience in maintaining security of confidential information
- You have the ability to respond quickly and appropriately to emergency situations
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