Network Security Analyst Jobs

As part of the Security and Network Operations Command Center staff you will be instrumental in supporting customers as part of our managed services and support offerings. All staff will be placed in our on the job career development program that will allow you to increase your technical skill, with the potential for almost unlimited career growth. We will invest in you if you invest in a career with us. If you are ready for a career offering enterprise level challenges in an immersive, learning oriented, and close-knit but relaxed team environment, this is the position for you.

This position is responsible for assisting internal and external customers in network surveillance, referring of technical problems, processing customer tickets, communicating with Telco carriers, and interaction with hardware vendors and partners. You will also be supporting, configuring, troubleshooting, and maintaining our customers’ devices and infrastructures.

This is a 24x7x365 Network Operations Control environment and we are currently hiring for our night shift, with the opportunity to work mornings and afternoons at a later time. We are hiring for our Chicago, Hammond, Nashua and Albuquerque office locations. You will be required to be in office on a hybrid schedule.

Requirements

• Understand the importance of working in a team environment.
• Strong written and verbal communications skills are required as well as good telephone skills and etiquette.
• Must have a willingness to learn and be willing to take vendor certification courses (bonuses on certification).
• Desire to work in an immersive and collaborative environment on a wide array of security-related aspects.
• Position is an excellent opportunity to grow in knowledge and skill through practical, classroom, and manufacturer-led training and experience.
• Must be comfortable with the use of software packages including MS Word, MS Excel, MS Access, IE etc.
• One or more of the following certifications: CCNA Routing & Switching, CCNA Security, CompTIA Security+, CompTIA Network+
• Must have excellent customer service skills and a positive attitude.
• Solid understanding of modern IP networking (v4 or v6) a requirement.
• Minimum 1-2 yrs experience with networks, network management technologies, or experience within a NOC environment.
• Exposure to troubleshooting tools and techniques including traffic analyzers such as Wireshark, SNMP utilities, and CLI commands.
• Working knowledge of OSI and Networking models, Routers, Switches, Firewalls, IDP/IDS, Linux, and Windows platforms.
• Associate degree or equivalent work experience, Bachelor's degree a plus.

Preferred Skills

• Hands-on experience in one or more of the following manufacturers and platforms highly desired: F5 Big-IP, JunOS, Checkpoint, Bluecoat, Palo Alto, Riverbed, and Sourcefire.
• Working knowledge of monitoring elements such as SNMP, syslog, WMI, and open-source OR enterprise monitoring is required. 1-3 years of practical linux experience and skills required.
• One or more of the following certifications: CCNA Routing & Switching, CCNA Security, CompTIA Security+, CompTIA Network+
• Experience and/or certifications in the areas of security incident handling, intrusion prevention, compliance, and firewalling.

Nexum, Inc. is an EOE (Equal Opportunity Employer) committed to workforce diversity and inclusion. All employment is decided on the basis of qualifications, merit, and business need. Nexum uses E-Verify to maintain a legal workforce. Employment is contingent upon a successful background investigation. Nexum, Inc. does not hire individuals who require sponsorship.