National Director Of Operations

Are you ready to take your Operations career to the next level? WyCo Services would love to speak with you! Our business is growing and we’re looking for a National Director of Operations to help us scale our growth and lead our teams to success!

Who are WE?

WyCo Services is a full-service material handling service provider specializing in conveyors. Our headquarters are in Covington, LA with regions in the Rocky Mountain Region (Salt Lake City), the West Coast (Bay Area of California), the Gulf Coast (North Shore Louisiana), and the East Coast (Boston area). We support businesses in the following areas:

• Food and Beverage
• Clothing
• Distribution
• Postal
• Airport

WyCo offers a turnkey line of services, including installations, preventative/predictive maintenance, 24/7 emergency repairs, equipment, and part sales. Our technicians are some of the best in the business, and we’ve built an amazing, close-knit team that is supported by our Corporate Office on the Northshore of New Orleans. We are expanding quickly and need the right team to help us succeed.

Who are YOU?

WyCo is always looking for talented individuals that love a challenge to join our team. The right candidate for this role will be passionate about efficiency, team building, and supporting our customers. WyCo has worked tirelessly to develop and maintain our customer base, while at the same time setting the standard for success in the conveyor industry. To help us with our continued growth, we need an experienced Director of Operations – one that has senior management experience in a dynamic, fast-paced environment. This role will require outstanding organization, communication, and leadership skills and the ability to develop innovative solutions that push boundaries. The right candidate will work closely with the WyCo executive team to strategize and develop long-term plans, helping to usher in new levels of productivity in our teams and bringing success to our company. We would also love to see this candidate have some mechanical maintenance and/or construction experience.

This position requires travel to our different regions to meet with our teams and customers.

The Objectives of this Role

• Collaborate and lead Regional Managers in the development of performance goals and long-term operational plans.
• Set strategic goals for operational efficiency and increased productivity.
• Analyze current operational processes and performance, recommending solutions for improvement where necessary.
• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
• Work with Executives and Regional Managers in the development of financial and budgetary plans.

Responsibilities

• Work closely with Human Resources to lead the Regional Teams with integrity, and to establish and maintain a trusting, inclusive, and productive environment.
• Devise strategies for ensuring the growth of programs amongst WyCo’s regional teams and implement process improvements to maximize output and minimize costs.
• Adhere to WyCo’s policies and standards and ensure that laws and regulations are being followed.
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks.
• Draw on relationships with Regional Managers, internal stakeholders, external partners, and customers to make decisions regarding operational activity and strategic goals.
• Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives.
• Travel to WyCo’s various regions to meet with our teams and customers.

Here’s what we’re looking for from YOU

• Proven ability to plan and manage operational processes for maximum efficiency and productivity.
• Bachelor’s Degree (or equivalent) in business administration or related field.
• Masterful organizational, communication, and leadership skills, backed by previous professional success.
• Mechanical maintenance and/or construction experience.
• 10+ years in a senior leadership role.
• Superior knowledge of multiple operational functions and principles, including finance, customer service, and employee management.
• Superior negotiation skills for both internal and external purposes.
• Experience developing budgets and business plans.
• Ability to streamline and implement structures and roles that boost speed and efficiency while supporting WyCo’s rapidly shifting business demands.

What WyCo Offers

• Fun events to let loose and have fun
• A comprehensive benefits package that includes company-subsidized medical and 100% employer-paid life insurance
• 401(k) with Company Match
• Company vehicle
• An incredible company culture that sets us apart – when you join our team, you join our family
• PTO and paid holidays
• Competitive salary
• Discretionary profit-sharing bonus potential
• Growth opportunities

Apply Today to Get the Process Started!

We are so excited to learn more about you, and why you are interested in joining the WyCo Team! The first step is to apply to the job posting via Indeed.

Our interview process can take a few weeks – we want to be sure you’re the right fit for our organization, just like you want to be sure we’re the right fit for you. You can expect an introductory conversation with our Human Resources team, and then an additional 2-3 interviews with the Hiring Manager and other team members.