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Museum Shop Manager Jobs

Company

Harvard University
Address , Washington, Dc
Employment type FULL_TIME
Salary
Expires 2023-06-27
Posted at 1 year ago
Job Description

Job Summary

Under the direction of the Finance Director, manages all day-to-day operations of the Dumbarton Oaks Museum Shop, including all procurement; merchandising; and financial and administrative functions, including selection and supervision of part time staff in the shop. The Museum Shop Manager establishes and promotes a retail vision and visitor experience consistent with the mission of Dumbarton Oaks.

Position Description

  • Analyze sales trends and pricing policies to determine profitability. Forecast merchandise needs for future events and seasons.
  • Process and submit invoices in timely manner; reconcile purchasing card statement; work out discrepancies with vendors.
  • Create and maintain inventory database. Plan and implement biannual physical inventory count and quarterly jewelry physical inventory count.
  • Research, evaluate and purchase approved merchandise; ensure that all merchandise is appropriate, of good quality, and aligned with the mission of Dumbarton Oaks.
  • Perform other duties as required.
  • Oversee and maintain retail Point of Sale (POS) system.
  • Plan and implement biannual physical inventory count and quarterly jewelry physical inventory count. Maintain current inventory database.
  • Schedule, plan, and run special shop events in collaboration with relevant departments.
  • Develop merchandising strategy and create visually enticing displays.
  • Coordinate and execute all activities related to product development and product licensing and develop customized products in conjunction with permanent as well as special exhibitions.
  • Maintain professional knowledge by participating in professional societies and local activities, reviewing professional publications, and establishing personal networks.
  • Receive, process, and price incoming stock.
  • Design all shop graphics, signage, labels, and custom packaging.
  • Monitor and purchase all office supplies, display supplies, equipment, and fixtures.
  • Forecast, plan, and adhere to annual museum shop budget and track daily, monthly, and annual sales and attendance figures.
  • Hire, train and supervise temporary staff to ensure highest standard of positive customer experience as well as coverage and presence at all times during store opening hours (Tuesday – Sunday, 12:00 pm – 5:00 pm).
  • Provide a high level of customer service both at the store and through phone contact.
  • Initiate online store development.
  • Update and maintain museum shop’s web page.

Basic Qualifications

College degree or equivalent retail experience required. Experience with tracking budget expenses; pricing; vendor relationships required.

Additional Qualifications and Skills

Museum store and/or gift shop experience and/or retail experience with a high level of personal responsibility highly preferred. Customer service focus; market knowledge; employee supervision; strategic planning; excellent verbal and written communication skills; fluency with retail POS systems; graphic design skills; e-commerce experience; creative vision and an interest in world cultures.
Experience with Microsoft Office, Adobe Creative Suite, and retail POS software.

Physical Requirements

Ability to lift up to 40 lbs with frequent lifting/carrying of objects up to 10 lbs.

Working Conditions

COVID Vaccine Policy: The University requires all Harvard community members to be fully vaccinated (primary series) against COVID-, as detailed in Harvard’s Vaccine & Booster Information. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

Job Function

Finance

Department Office Location

USA - DC - Washington

Job Code

400110 Financial Associate I

Department

Finance

Sub-Unit

Dumbarton Oaks

Time Status

Full-time

Salary Grade

054

Union

55 - Hvd Union Cler & Tech Workers

Pre-Employment Screening

Criminal, Education, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.