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Mortgage Loan Processor (Assumption) - Remote
| Company | Freedom Mortgage |
| Address | Fishers, IN, United States |
| Employment type | FULL_TIME |
| Salary | |
| Category | Financial Services |
| Expires | 2023-06-03 |
| Posted at | 1 year ago |
Position Description
Summary
The Assumption/Loss Mitigation Loan Processor will underwrite for loss mitigation options - all workout types on all loan types. It will be necessary for the processor to have experience in Full Doc Conventional, VA and FHA loan processing. Other duties may be assigned.
Essential Job Functions
Supervisory Responsibilities
This position has no supervisory responsibilities.
Education And/or Experience
Language SkillsAbility to read and interpret documents such as policy and procedure manuals, safety rules, operating and maintenance instructions. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Reasoning Ability
Ability to solve practical problems and solve a variety of concrete variables in situations where only limited standardizations exists. Ability to intemperate a variety of instructions furnished in written, oral, diagram, or schedule form.
Customer Service Relationships
Assesses and diffuses problem situations and requires influencing others to reach consensus. Requires tact and diplomacy to handle difficult customer relationships. Explores alternatives and creative solutions to meeting the needs of customers.
Work Complexity
Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents.
Work Environment
Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Employer’s Rights
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks and functions listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Founded in Mount Laurel, NJ in 1990, Freedom Mortgage has since grown into one of the largest and fastest-growing independent full-service residential lenders in the country. Licensed in all 50 states, Washington D.C., Puerto Rico and the U.S. Virgin Islands, Freedom Mortgage is the #1 VA and #1 FHA (government-insured) lender in the U.S. in 2021, according to Inside Mortgage Finance Magazine.
Our mission is to foster homeownership for all consumers across America. Freedom Mortgage has approximately 13,500 employees nationwide, proudly servicing 1.4 million homeowners.
Freedom Mortgage is one of the mortgage industry’s largest philanthropic supporters of the USO of Pennsylvania and Southern New Jersey. Through Team Freedom Cares, the company’s employee engagement and philanthropic program, Freedom Mortgage also supports many other philanthropic initiatives, including combatting food insecurity.
Freedom Mortgage was recently named a Top Workplaces USA 2022 (and earned this honor in 2021). We have offices in suburban Philadelphia and Fishers, IN, two regions where we were named a Top Workplace multiple times! We also have large operating centers countrywide, including Beaverton, OR; Boca Raton, FL; Columbia, MD; Jacksonville, FL; Plano, TX; Tempe, AZ; Troy, MI and Woodbridge, VA
If you seek a vibrant work environment, a sense of community, top training, opportunity for advancement, a comprehensive benefits package, and reward and recognition program, look no further and apply to join Freedom Mortgage today.
Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. We offer a smoke-free workplace and a drug-free work environment. Our excellent benefits package includes medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during our search. LENDER NMLS ID 2767 For more information on Freedom Mortgage visit www.FreedomMortgage.com or check us out on social media
Equal Opportunity Employer- Minorities/Females/Disabled/Veterans
Summary
The Assumption/Loss Mitigation Loan Processor will underwrite for loss mitigation options - all workout types on all loan types. It will be necessary for the processor to have experience in Full Doc Conventional, VA and FHA loan processing. Other duties may be assigned.
Essential Job Functions
- Responsible for ensuring that all loan documentation is complete accurate verified and complies with company policy.
- Prepares, if applicable, the "Decline Letter" and ensures accurate disclosure of the reason(s) for the adverse action at whatever time during the processing period it is determined that applicants do not qualify
- Ensures exceptional customer experience by overseeing the loan process from application to close and providing on-going communication to customers and business partners
- Satisfies conditions and ensures documentation meets requirements
- Sets and maintains proper expectations to all parties
- Researches problems and files documents as required
- Monitors loans in process to determine any deviation from standard processing time and to take appropriate actions including notifying the manager for alternatives to ensure timely service
- Verify loan documents including income, assets, credit, appraisal and title insurance.
- Initiates and maintains contact with customers throughout the processing period, assisting them with any questions and notifying them of any additional information needed.
- Must have experience in Mortgage Loan Processing of Full Document loans (FHA, VA, CONV and USDA)
- Must be knowledgeable in Mortgage Servicing
- Establishes accurate closing date and monitors promised closing dates to meet those established. Meets standards for closing percentages of loans processed
- Performs final review of the completed application packages and prepares the file for approval, specifying any applicable conditions to the approval
- Notifies the customer of the underwriting decision
- Input proper loan information into the system for processing.
- Assists customers with taking the initial loan application
- Is responsive to customer needs and expectations.
- Verifying application for final submission to underwriting.
- Must be familiar with Loss Mitigation options
- Submits loans through DU and orders and follows up on any outside services such as credit reports, title
- Analyzes applicant information to determine whether the client is likely to qualify for the desired loan
- Must have at least 1 active license
- Must have State Licensing
- Must have NMLS and SAFE, UST preferred.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Education And/or Experience
- Minimum 5 years of mortgage loan processing.
- Must be proficient with the calculation of income and assets.
- High School degree, or equivalent, required. Higher degree preferred.
- MS Office proficient
- Accurately document all information pertaining to accounts.
- Ability to solve problems.
- General tax returns knowledge.
- Read, interpret and apply applicable laws, rules, regulations and/or policies and procedures.
- Demonstrate interpersonal, organizational and time management skills.
- Current Mortgage Loan Processing knowledge and background required.
- Encompass experience preferred but not required.
- Detailed knowledge of FHA, VA, Conventional, USDA.
Language SkillsAbility to read and interpret documents such as policy and procedure manuals, safety rules, operating and maintenance instructions. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Reasoning Ability
Ability to solve practical problems and solve a variety of concrete variables in situations where only limited standardizations exists. Ability to intemperate a variety of instructions furnished in written, oral, diagram, or schedule form.
Customer Service Relationships
Assesses and diffuses problem situations and requires influencing others to reach consensus. Requires tact and diplomacy to handle difficult customer relationships. Explores alternatives and creative solutions to meeting the needs of customers.
Work Complexity
Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents.
Work Environment
Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Employer’s Rights
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks and functions listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Founded in Mount Laurel, NJ in 1990, Freedom Mortgage has since grown into one of the largest and fastest-growing independent full-service residential lenders in the country. Licensed in all 50 states, Washington D.C., Puerto Rico and the U.S. Virgin Islands, Freedom Mortgage is the #1 VA and #1 FHA (government-insured) lender in the U.S. in 2021, according to Inside Mortgage Finance Magazine.
Our mission is to foster homeownership for all consumers across America. Freedom Mortgage has approximately 13,500 employees nationwide, proudly servicing 1.4 million homeowners.
Freedom Mortgage is one of the mortgage industry’s largest philanthropic supporters of the USO of Pennsylvania and Southern New Jersey. Through Team Freedom Cares, the company’s employee engagement and philanthropic program, Freedom Mortgage also supports many other philanthropic initiatives, including combatting food insecurity.
Freedom Mortgage was recently named a Top Workplaces USA 2022 (and earned this honor in 2021). We have offices in suburban Philadelphia and Fishers, IN, two regions where we were named a Top Workplace multiple times! We also have large operating centers countrywide, including Beaverton, OR; Boca Raton, FL; Columbia, MD; Jacksonville, FL; Plano, TX; Tempe, AZ; Troy, MI and Woodbridge, VA
If you seek a vibrant work environment, a sense of community, top training, opportunity for advancement, a comprehensive benefits package, and reward and recognition program, look no further and apply to join Freedom Mortgage today.
Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. We offer a smoke-free workplace and a drug-free work environment. Our excellent benefits package includes medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during our search. LENDER NMLS ID 2767 For more information on Freedom Mortgage visit www.FreedomMortgage.com or check us out on social media
Equal Opportunity Employer- Minorities/Females/Disabled/Veterans
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