Mobile Library Assistant (Temporary)

Salary
See Position Description
Location
Littleton, CO
Job Type
Temporary
Job Number
2300965
Department
Library - Adult Services
Opening Date
04/12/2023
Description
Temporary position through December 2023
The City of Littleton is looking for a dynamic individual to help roll out the new bookmobile for Bemis Library. This is a temporary full-time position funded through December 2023.
The Mobile Library Assistant provides extraordinary customer service to bookmobile and other patrons accessing outreach services. They are the point of contact for bookmobile patrons and are responsible for creating a positive initial impression of the library, resolving questions and issues regarding patron accounts, and providing general information about the library. This position is tasked with the efficient and accurate circulation of library materials on the bookmobile, which includes checking in and out of library materials, acquiring and processing reserved items for patrons, stocking the bookmobile collection to ensure materials are fresh and relevant, and driving the bookmobile to a variety of stops in the Littleton community. They will also be responsible for answering reference and reader’s advisory questions and instructing patrons how to use library resources, including electronic resources and digital content, either on the Bookmobile or at a library information desk
The ideal candidate is passionate about public library work, outreach, and serving the public in creative ways. Exceptional candidates will have strong interpersonal skills, adaptability, an eye for detail, and the willingness and ability for working in a traditional library environment as well as taking the library on the road!
The City of Littleton is a vibrant community south of Denver and is consistently voted as one ofAmerica’s Best Small Cities (https://www.littletonco.gov/Government/Departments/Communications-Marketing-Events/Honors-Awards-and-Recognition) , and one of Colorado’s top five places toRaise a Family (https://livability.com/topics/where-to-live-now/5-best-cities-for-families-in-colorado/) . Home to a charming and historic downtown, and a variety of shopping venues, restaurants, parks and trails, there is a lot to offer to the wonderful people who live and work here. For benefit information, please see our 2023 Benefit Guide .
The City of Littleton believes in attracting and retaining the best talent and our strategies include hiring in at market pay and creating career development opportunities. In addition to your application, please submit a cover letter that describes why you are the best candidate for this position with the City of Littleton.
Starting pay at or near $19.28 per hour
This full-time temporary position is non-exempt per FLSA and is eligible for overtime compensation.
Work Schedule: This full-time temporary position will work 8:00 am to 5:00pm, Monday through Friday and some weekends and evenings are expected/required.
Application Deadline : This posting will remain open until finalists are identified or the position is filled. Applicants are encouraged to apply early.
Essential Duties & Responsibilities

• Stocks and refreshes the Bookmobile collection.
• Collects fees for damaged or lost library materials from library patrons and updates balance on patron account.
• Contacts patrons regarding damaged or missing library items.
• Plans and arranges workload and establishes priorities to complete scheduled assigned work within the parameters and deadlines assigned by supervisor.
• Provides reader’s advisory and general reference services..
• Observes and follows established city and department policies and procedures in the conduct of the job.
• Operates a personal computer with assigned software including the library’s ILS and discovery layer, the Internet, office software, and online databases.
• May serve as an Emergency Worker.
• Evening and weekend hours may be required.
• Drives the bookmobile in a safe and courteous manner.
• Consistently enforces library standards and rules of safety and conduct.
• Creates and processes “claims returned” and “missing item” reports and conducts searches to locate these items.
• Processes reserved items by removing expired reserved items from the hold shelf, generating daily hold reports, locating patrons’ reserved items, and shelving reserved items on the hold shelf.
• Advises patrons in the use of personal electronic devices.
• Checks out library materials to patrons according to established written procedures.
• Works with Collection Development Librarians to ensure the Bookmobile collection is kept current and reflects the needs of Bookmobile patrons.
• Checks in library materials using an RFID pad or scanner.
• Processes books for courier to deliver to other libraries.
• Performs other related assignments and projects as required.
• Resolves problems with patron accounts and explains policies for patrons in a way that is easily understood.
• Registers patrons for library cards by verifying identification and entering information into the integrated library system.

Minimum Qualifications

• An equivalent combination of education, training, and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position.
• High School diploma or equivalent; and
• Must be able to pass a pre-employment criminal background check, motor vehicle records check, drug screen and physical.
• Two (2) years of Public Library work experience; or
• Must have a valid driver’s license.

Preferred Qualifications

• Bookmobile or similar experience

Knowledge, Skills, Abilities

• Ability to effectively and courteously communicate and interact with patrons and staff members who request information and services and deescalate situations when appropriate.
• General knowledge and skills using an integrated library system.
• General knowledge of the Dewey Decimal System.
• Intermediate knowledge and skills in computer operations, word processing and spreadsheet software, troubleshooting, and the ability to access and retrieve needed information.
• Knowledge of general library principles and procedures to perform the essential duties of the position.
• General knowledge of Colorado Patron Privacy law and ALA Code of Ethics.

Working Environment & Physical Activities

• Requires frequent lifting and carrying of bins books weighing up to 50 pounds, retrieving books and other materials from bookshelves at heights ranging from one foot to seven feet; frequent pushing of wheeled book carts weighing 50-100 pounds with or without assistance and up and down ramps.
• Work for this position is performed indoors and outdoors in a public building environment and a mobile library vehicle. This work may include occasional exposure to dust from books, electrical hazards from computer equipment, and variations in temperature as work is performed inside a building and in a vehicle.

Materials And Equipment Directly Used
Computer terminal with assigned software; laptop computer; online computer catalog; computer peripherals (i.e. printers, scanners, LCD projectors, RFID pads), books, magazines, multimedia materials; alarm system.
The City of Littleton provides a comprehensive total compensation package for regular part-time and regular full-time employees.
Please vist the link below to view our Benefit Guide:
2023 City of Littleton Benefit Guide (https://dy5f5j6i37p1a.cloudfront.net/company/sites/49891/2023-city-of-littleton-benefit-enrollment-guide.pdf)