Microsoft 365 And Jira Administrator (Full Time, Remote)

Our legal services firm is searching for a qualified, passionate, resourceful, and self-driven Microsoft 365 and Jira Administrator who will supplement our IT department of three existing team members. Our candidate will play a pivotal role in implementing, managing, integrating, and maintaining our Microsoft 365 and Atlassian environments to facilitate the day-to-day operational requirements of the firm.

As part of the duties and responsibilities of this role, our candidate must display extensive knowledge and experience with Microsoft 365, Atlassian, IT Service Management (ITSM), and ITIL v4. Including but not limited to:

Management and maintenance of the Microsoft 365 stack

• Microsoft SharePoint and OneDrive
• Microsoft PowerShell
• Microsoft Defender 365
• Microsoft PowerApps
• Microsoft Exchange Online
• Microsoft 365 (Office 365)
• Microsoft Power Automate
• Microsoft PowerBi
• Microsoft Security and Compliance
• Microsoft Graph API
• Microsoft Intune Mobile Device Management
• Microsoft Azure Active Directory

Management and maintenance of the Atlassian stack

Jira Service Management:

• Forms
• Jira API
• Workflows
• Implementation and third-party integration
• Automation
• Service Desk Projects
• Issues

Jira Work Management

• Automation
• Forms
• Workflows
• Work Management Projects
• Implementation and third-party integration
• Jira API

Advanced/Complex IT Service Desk workloads

IT Projects

Implementing and maintaining new IT standards, policies, and procedures

You will form part of a dynamic and fast-paced IT team that is committed to enabling the firm using modern technology. This is a full-time, remote position with somewhat flexible working hours. You will report to the Head of Information Technology and work with our existing System and IT Administrator.

We are a remote team, but we will collaborate closely (i.e., you will not feel like you are working in isolation), and you will absorb knowledge from experienced IT personnel, attorneys, consultants, and cybersecurity experts. The successful candidate will also directly support the day-to-day initiatives and long-term strategies of the Head of Information Technology.

Note: You will be required to participate in an IT skills assessment as a step in the selection and interview process.

The following responsibilities are non-exhaustive and will continuously evolve naturally with the requirements of the business.

Responsibilities of the Position

This position will be supporting, configuring, and managing the four key areas of IT Operations namely IT Hardware, IT Software, IT Services, and IT Security - both physically and virtually (In-Cloud).

Required Certifications

Our prime candidate will hold at least one valid Microsoft expert certification, and at least four associate certifications within the three key components our Microsoft Cloud stack:

• Teams Administrator Associate
• Microsoft 365 Enterprise Administrator Expert
• Microsoft Modern Desktop Administrator Associate
• Power BI Data Analyst Associate
• Microsoft Associate Certifications (At least four):
• Security Administrator Associate
• Power Platform Functional Consultant Associate
• Microsoft Power Platform Solutions Architect Expert
• Microsoft Expert Certifications (At least one):
• Power Automate RPA Developer Associate
• Identity and Access Administrator Associate
• Microsoft Cybersecurity Architect Expert
• Microsoft 365 Security Administrator Associate
• Azure Security Engineer Associate

Beneficial Certifications

The following certifications are optional but beneficial:

• CompTIA Network+
• CompTIA A+
• CompTIA Security+

Our preferred candidate must be able to demonstrate the following:

• The ability to learn fast and action quickly.
• Be a team player; interested in contributing to a growing enterprise.
• Good understanding of Identity and Access Management.
• Knowledge developing solutions and integrating third-party applications
• Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment.
• Good understanding of IaaS, SaaS, and PaaS concepts.
• Great people and communication skills.
• Knowledge of, or experience with the ITIL Framework.
• Highly detail-oriented; highly organized.
• Critical thinking skills and an analytical mind with strong problem-solving abilities.
• Experience with Windows and macOS.
• At least eight years of experience in IT leadership, IT support, or IT service delivery.
• Self-driven and motivated to learn and grow.
• Proven ability to troubleshoot hardware, software, and network issues quickly and effectively.
• Schedule flexibility to work with international teams.

What you’ll gain from joining our team:

• The chance to have a long-lasting impact on a small but growing international business
• Freedom of working remotely
• Occasional opportunities to travel internationally, primarily for team retreats
• Fast paced, entrepreneurial environment
• Work in an open environment with a friendly team that respects your ideas and contributions
• Professional development growth opportunities

VeraSafe’s Excellent Benefits Include:

• Flexible working schedule in some roles
• Direct deposit
• Eligibility for annual bonuses
• Membership in the International Association of Privacy Professionals (IAPP) and IAPP exam fee reimbursement (CIPP/E) and eligibility for bonuses for achieving professional certifications
• Work from almost anywhere with Wi-Fi
• 401k
• Reimbursement for certain personal flight tickets
• Paid time off
• Twice-a-month paydays
• Paid holidays
• Choice of Mac or PC company laptop (if not utilizing the BYOD program)
• Optional Bring Your Own Device (BYOD) program

Health Insurance, Other Insurance, HSA Benefits, etc.:

• Spouse Voluntary Term Life Insurance
• Employee Voluntary Term Life Insurance
• Accidental Death and Dismemberment Insurance (AD&D)
• Short Term Disability (STD): Income assistance (up to 26 weeks) if unable to work due to injury/disability after 14 days from start of injury/disability
• Group Accident Insurance
• Dental Insurance
• Health Savings Account (HSA): Pre-taxed funds available to pay for health-related expenses
• Long Term Disability (LTD): Income assistance if unable to work due to injury/disability after 180 days from start of injury/disability
• Critical Illness Insurance
• Vision Insurance
• Dependent Care FSA: Pre-taxed funds available to pay for dependent care expenses (such as daycare)
• Child(ren) Voluntary Term Life Insurance
• OCB Transit Reimbursement: Pre-taxed funds available to pay for mass transit expenses
• Health Care Flexible Spending Account (FSA)/Limited Health Care FSA: Pre-taxed funds available to pay for some health-related expenses
• Hospital Indemnity Insurance
• Health Insurance
• Legal Plan: Unlimited access (in person, by phone, online) to network attorneys for certain legal matters
• Employee Basic Term Life and Accidental Death and Dismemberment (AD&D) Insurance

Other Benefits:

• Tremendous professional development growth opportunities in the privacy, data protection, and cybersecurity niche
• Work in an open environment with a team that respects your ideas and contributions
• The chance to have a long-lasting effect on a small but growing international business
• Occasional opportunities to travel in North America and Europe

Our HR Privacy Notice is available at the following link:

https://verasafe.com/legal/human-resources-privacy-policy/