Mental Health Support Specialist

Mental Health Support Specialist (posted 7/11/23)
To apply, please submit a cover letter and resume to [email protected]
Who We Are
Since opening our doors in early 2020, we’ve welcomed patients who are seeking an inclusive and welcoming medical facility. We specialize in Sexual Health and LBGTQIA+ Health. We are an affirming practice and welcome all LGBTQIA+ individuals and allies. 
We strive to provide the best care possible, especially to individuals that may typically be marginalized or treated poorly in healthcare. This includes women, LBGTQIA+ individuals, and people seeking mental health treatment. Canopy Medical Clinic’s staff has the responsibility to educate themselves about their own biases towards those of different races, creeds, identities, cultures, mental abilities, orientations, etc, and then to seek out education and consultation to prevent biases from interfering with our patients’ healthcare needs. We are committed to being a leader in affirming healthcare practices. We provide educational and training opportunities to organizations within our community to help spread awareness and information regarding LBGTQIA+ healthcare barriers and current best practices.
 Canopy’s Peer Navigation Program services are designed to support our neighbors and community members who are living with HIV. We provide numerous mental health services for clients living with HIV, including medical care, individual therapy, support groups and peer navigation services. 
 Position
We are seeking a full-time (approx. 32 hours per week) Mental Health Support Specialist. This position will work under the direction of the Director of Mental Health Services and will have a wide range of responsibilities. This position is ideal for an individual who enjoys variety in their day and who is passionate about community and public health. 
Mental Health Support Responsibilities 
Assist the Director of Mental Health Services in daily tasks to maintain Canopy’s Mental Health and Peer Navigation Program.
Provide front desk support -- including scheduling appointments for therapy clients, maintaining client waiting lists, and completing intake paperwork for therapy clients. 
Assist in the Peer Navigation Program marketing -- including scheduling social media posts and sending event invites.
Manage ROIs, referrals, and other paperwork needed to maintain the Mental Health Services Program.
Table at community outreach events.
Embrace cultural humility in all interactions with Canopy’s patients, clients, and community partnerships. 
Strong adherence to all patient privacy laws in health care settings and the community 
Other duties typical in an office setting, such as light cleaning, organizing, participating in team meetings, etc.
Qualifications:
Strong communication skills – including being able to communicate non-judgmentally and with cultural humility with colleagues, community partners, and clients when problems arise.
Ability to work independently.
Strong organizational skills 
Passion for reproductive justice, sexual health, LGBTQ+ health and social justice
Collaborative work style
Understand ways in which race, gender identity, sexual orientation and other identities intersect and affect overall health and cause healthcare disparities.
Familiar with Microsoft Office products
Experience working in customer care, preferred.
To help ensure the health and safety of our patients, students, clients and staff, Canopy Medical Clinic requires employees to be fully vaccinated against COVID19. 
Work Environment
32 hours per week. Typical hours are Monday-Thursday, 9 a.m.- 5 p.m. Must have availability on occasional evenings and weekends for potential outreach events. We are a supportive and affirming medical center and pride ourselves on having a collaborative environment which emphasizes respect for our teammates. A majority of time will be spent in conditions typical to an office environment, including sitting or standing, viewing computer screens, lifting up to 30 pounds. This position is located on-site. Hazards common to a clinical setting, including potential exposure to common communicable diseases (COVID, Influenza, common colds, etc). 
Training 
As a new employee, required training includes instruction and education on the North Dakota Ryan White program, HIV, HIPAA and patient confidentiality, and education on providing services to gender-diverse individuals. 
Salary and Benefits
Salary and Compensation: 19.00/hr
Health insurance stipend
Paid time off 
End of year profit sharing bonus, which is calculated based on Canopy’s overall profit for the year, hours worked during the year, and length of employment. 
Opportunities to attend conferences and training regarding serving folks living with HIV,, mental health, etc. with travel/conference fees covered by clinic.
Start Date:
Position open until filled.
 
Canopy Medical Clinic is an equal opportunity employer and is committed to building and maintaining a diverse staff that is representative of the communities we serve and live in. People of color, LGBTQ-identified individuals, and people from the local community are strongly encouraged to apply.