Medical Office Assistant Jobs

Rutgers, The State University of New Jersey is seeking a Medical Office Assistant for Psychiatry Department within the New Jersey Medical School. Under the direction of the Manager, Clinical Services, the Medical Office Assistant will provide support with the daily activities of a medical office including filing, telephone coverage, appointment scheduling, registration, and patient referrals by performing the following duties. Among the key duties of this position are the following:

• Organizes and maintains a filing system for patient charts, including generating new charts, filing, and pulling charts.
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Conducts reminder calls to all patients.
• Greets and directs patients and visitors.
• Answers telephones and either responds to inquiry, directs caller to appropriate personnel, or transcribes messages for a return call from other staff.
• Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate demographic and insurance changes in computer system and on patient's chart.
• Coordinates referrals for patients through insurance and other physician offices.