Medical Front Office Assistant

Description

Medical Front Office Assistant – AdventHealth Medical Group West

All the benefits and perks you need for you and your family:

• Career Development
• Benefits from Day One
• Whole Person & Mental Health Resources
• Paid Days Off from Day One

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time Days

Shift: Monday-Friday: 8:30am-5pm

Location: 1485 LEGENDS BLVD, Davenport, 33896

The community you’ll be caring for: AdventHealth Medical Group West Florida

• Growing Organization
• Patient facing positions receiving company paid initial sets of scrubs
• Company Discount programs
• Comprehensive benefits package; including tuition reimbursement and matching 403b plan
• Reimbursement for clinical position certifications
• Rollover PDO with service year increases in accrual

The role you’ll contribute:

Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.

The value you’ll bring to the team:

• Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
• Assists patient via scheduling to obtain appointment as a first time patient and handles reschedule list when necessary
• Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information into system as required
• Assists in pulling scripts, labs, charts for triage.
• Provides data and assistance to Practice Manager / Office Coordinator as required
• Assesses new patient files waiting to be seen and appropriately handles old patient files
• Fills patient cancellation slots efficiently in keeping schedules booked for the practitioners
• Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity
• Enters charges for daily reconciliation
• Maintains correspondence, including: progress notes and new patient packets
• Provides back up to all front office positions; check in, check out, and medical records
• Constructs insurance copies for proper insurance verification with new patients as requested
• Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed

Qualifications

The expertise and experiences you’ll need to succeed:

Minimum qualifications:

• High School Graduate or equivalent

Preferred qualifications:

• Previous experience in a medical environment
• Some education beyond High School

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.