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Medical Collector Work From Home
Company | HCA Healthcare |
Address | Las Vegas, NV, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-10-03 |
Posted at | 8 months ago |
Description
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Consumer discounts through Abenity and Consumer Discounts
- Free counseling services and resources for emotional, physical and financial wellbeing
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Colleague recognition program
- Update the patient account record to identify actions taken on the account.
- Referring calls/accounts to appropriate parties based on customer inquiries. You will spend 90% of your day on the phone.
- Identify problem accounts and escalate as appropriate.
- Maintain minimum production standards.
- Work within company attendance guidelines.
- Work with patients and guarantors to secure payment on outstanding account balances.
- Produce acceptable unit collection volumes.
- Achieve passing quality review scores per unit requirements.
- Provide excellent customer service.
- Work with other team members and management in a professional manner.
- Experience with collections in healthcare revenue space is preferred.
- This is a work from home position that requires high-speed internet with 25 MB Download and 6 MB Upload. Wifi is not permitted.
- Ability to work uninterrupted for shift (not including breaks/lunch)
- Previous Call Center experience preferred
- Minimum one-year related experience preferred, preferably in healthcare.
- High School Graduate or GED preferred
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