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Customer Service Assistant - Work From Home
Company | CarMax |
Address | Henderson, NV, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Motor Vehicle Manufacturing,Retail |
Expires | 2023-09-01 |
Posted at | 9 months ago |
Earn on avg $17.18/hr
- Connect with customers online and over the phone to answer customer questions, conduct follow ups, and confirm appointments to best support the customer
- Understand and adhere to company policies and procedures including collection policies/laws
- Complete administrative tasks such as processing payments and updating information in our CarMax systems
- Triage incoming calls to the appropriate person or department to best assist the customer
- Basic computer knowledge, including word processing and typing skills
- Thrive in a high energy and fast-paced environment
- Strong written and verbal communication skills
- Flexible work hours with shifts that may include nights, weekends, and holidays
- Speak and listen effectively with CarMax customers via phone or in writing
- High school diploma, or equivalent to 1-month related experience
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