Medical Assistant (Puyallup, Wa)

About PatchRx

PatchRx is on a mission to fundamentally improve the patient experience with taking prescription medication. The service – a universal smart pill bottle device and a provider-facing web application – helps patients take medication and helps providers manage patient compliance by streamlining true medication usage data back to care providers.

We believe that our team is taking part in a historic shift in the way we take medication, understand medication use behavior, and build healthier communities around the world. We’re happy you’re here, we look forward to meeting you!

About The Role

• This is an in-person position located in Puyallup, WA**

We are expanding our team by adding an Enrollment Specialist to assist our clinics and patients in onboarding and managing medication compliance. This role will be in person at your assigned Pain Management clinic. As a team member at PatchRx, you will have the ability to make a true impact on the success of our partner clinics while helping to improve the lives of our patients by aiding them in taking their medications correctly.

What You'll Do

• Building strong relationships with the PatchRx partner pain management clinic physicians and team members.
• Ensuring all medication and patient data is kept up to date within the PatchRx software portal and ensuring that all data from our software portal is kept up to date within the clinic’s EHR.
• Enrolling and onboarding patients onsite to the PatchRx platform, providing them with PatchRx devices, educating them on how the devices work and ensuring they can set up their devices correctly when they return to their homes.
• Meeting with your PatchRx team members to ensure the software portal is aiding you to the highest level
• Onsite liaison between PatchRx members and Clinic Success Nurse, relaying any questions which arise.

Qualifications

Must Haves:

• Experience working within various EHR and keeping patient records accurate and up to date
• Technical capacity to work with software platforms on a daily basis
• CCMA, CMA, RMA, NCMA
• Currently hold one of the following Medical Assistant Certifications:
• Experience and excitement to work with an elderly patient population (65+)
• General knowledge of medications and an understanding of the risk levels associated with different types of medications
• Three to five years experience as a Medical Assistant in a clinical setting

Nice To Haves

• Experience working at an early stage startup
• Experience managing accounts for Pain Management Clinics

Benefits

• Family Leave (Maternity, Paternity)
• Training & Development
• Paid Time Off (Vacation, Sick & Public Holidays)
• Health Care Plan (Medical, Dental & Vision)