Medical Assistant Jobs

Work Location: 3135 Prospect Ave, Kansas City, MO 64128

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.

Job Summary:

Core to the ArchWell Health approach is to have a robust clinical care team focused on the needs of our members. Care teams are responsible for delivering excellent and compassionate primary care and coordinating the care of our members with the broader healthcare delivery system. The Medical Assistant (MA) is a critical role to support the PCP day-to-day and ensure efficiency in the care provided to patients. MAs will work closely and collaboratively with their teammates to greet and room ArchWell Health members. S/he will be expected to assist in assessing patient’s health conditions, including performing routine diagnostic testing during appointments.

Duties/ Responsibilities :

• Change dressings, apply bandages, remove sutures and other first aid procedures; use CPR skills when necessary, all under physician supervision
• Provide health coaching to a defined group of patients to support healthy lifestyle choices; follows up with coached patients via weekly calls
• Perform all tasks with a hyper focus on patient experience, including processing of patient phone messages, including: returning calls; routing calls to other team members as appropriate; calling patients to obtain and relay pertinent information for the physician
• Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel
• Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times
• Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure

Required Skills/Abilities :

• Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic
• Self-starter with the ability to think creatively and work effectively
• Ability to travel on occasion for company meetings
• Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendors and market leadership
• Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
• Strong communicator that is customer-oriented
• Experience with claims/quality reports and analytical software packages
• Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Education and Experience:

• EClinicalWorks or similar EMR experience
• BLS for Healthcare Providers required
• Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training ( i.e. foreign-trained physician, paramedic, etc.) required
• A minimum of 1 year work experience as a Medical Assistant
• 6 + months' phlebotomy experience is highly desired
• High school diploma or equivalent education (GED) required
• Experience working with geriatric patients is a plus

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

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