Medical Assistant - Interventional Radiology

Mission Statement
The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.
Summary
The primary purpose of the Medical Assistant position is to act as a lead assistant in preparing patients for Interventional Radiology appointments and assisting with Interventional Radiology procedures. Medical Assistants perform direct patient care in a dynamic, high volume environment. There is involvement in all technical aspects of Interventional Radiology procedures to ensure continuity of care and maximum efficiency of the area. Maintains adequate knowledge of basic procedural supplies specific to Interventional Radiology. Work includes sterile preparation of trays, catheter insertion sites, and preparation of instruments for sterilization. Able to utilize institutional information systems to obtain patient information, print patient schedules, order diagnostic tests, collect and document patient medical history information for MD/Mid-Level/Clinical Nurse review. Effectively provide assistance to the Interventional Radiology multidisciplinary team with invasive procedures, room turnover, inventory management, and stocking. Knowledgeable of basic CPT coding and billing guidelines.
Core Values
Caring Behaviors

• Friendliness/Teamwork: Promotes and rewards teamwork and inclusiveness; Is sensitive to the concerns of our patients and our co-workers
• Courtesy: Is respectful and courteous to each other at all times

Integrity Behaviors

• Accountability: Holds self and others accountable for practicing our values
• Reliability: Communicates frequently, honestly and openly
• Safety: Notices a safety concern and brings it to someone's attention; Models safe behaviors (wears badge, washes hands, keeps work area clean and orderly)

Discovery Behaviors

• Responsiveness: By his/her actions, creates an environment of trust; Encourages learning, creativity and new ideas
• Personal Leadership/Self-Initiative: Helps others to identify and solve problems; Seeks personal growth and enables others to do so

Key Functions
1. Pre-Procedure Clinical Skills/Patient Coordination

• Ensures patient preparation areas and examination rooms are clean and stocked at all times.
• Efficiently, consistently, and accurately prepares all necessary documents/packets for IR Pre-procedure evaluations
• Flexes shift and staffs according to unit operational needs.
• Assists the IR Physician Assistant team to triage requisitions according to identified protocols.
• Assists IR multidisciplinary teams confirm patients' scheduled appointments and required procedure preparation instructions.
• Accurately and efficiently assists the IR Nursing team collect and document patient information prior to the procedure.
• Appropriately uses RIS to accurately track and document patient information.
• Consistently and competently obtains vital signs, limited patient histories, and medication review based on established Interventional Radiology standard operating procedures
• Effectively, accurately, and efficiently retrieves and identifies required lab values for Interventional procedures
• Provides assistance to nurses, faculty and Physician Assistants as required
• Effectively and accurately identifies variances in lab values in accordance with Section protocols/standards and communicates information to appropriate personnel
• Verifies written orders and properly schedules lab utilizing the appropriate scheduling system

2. Technical Skills and Patient Care Skills

• Assists to maximize room utilization.
• Demonstrates competency to provide assistance with fluoroscopic procedures under the direct supervision of a Registered Radiology Technologist/Special Procedures Technologist.
• Maintains sterile environment and aseptic technique for all procedures.
• Consistently demonstrates appropriate Infection Control practices according to institutional policy.
• Accurately identifies basic anatomy as it relates to Interventional Radiology procedures.
• Flexes shift and staffs according to unit operational needs.
• Accurately enters and edits patient demographics for procedures and reports all variances immediately via a PCRF.
• Maintains a high level of competency
• Communicate collected patient information and communicate to Proceduralist prior to all procedures.
• Adheres to universal protocol, site marking, specimen handling, and procedural protocols at all times.
• Accurately documents patient information on the medical record.
• Reports variances to immediate supervisor or via incident reports.
• Verifies patient allergies according to Interventional Radiology established protocols.
• Demonstrates competency to set-up and assist with Ultrasound procedures with minimal supervision.
• Reviews patient medical records, lab values, and documentation to ensure continuity of care. Reports all patient related concerns/variance to the IR Faculty and/or designee.
• Identifies risks and adverse reactions related to indicated procedures.
• Completes all required documents pre-procedure and intra-procedure with minimal error.

3. Inventory Management/CPT Coding

• Verifies expiration dates on all supplies prior to opening.
• Demonstrates proficiency utilizing the institutional E&M Code calculator to identify the appropriate CPT coding for pre-procedure evaluations to maximize revenue charge capture.
• Assists with stocking procedure rooms with the appropriate procedural supplies and linen.
• Reviews and enters correct supplies and CPT codes specifically related to Interventional Radiology procedures to ensure maximum reimbursement.
• Reports any medical supply variance to the IR Supervisor/ANM and/or IR Technologist/Nurse Manager.
• Ensures that all stock is rotated appropriately.
• Applies modifiers as appropriate.

4. Communication Skills

• Exhibits and maintains a high level of customer service when communicating with referring services, patients, faculty, colleagues, and clinical staff to foster a positive team environment.
• Maintains professionalism when interacting with others
• Demonstrates clear communication skills and provides accurate, complete information to patients, peers, faculty and other clinical staff.
• Accurately uses institutional/departmental communication services for paging. Handles phone calls in a prompt and professional manner, demonstrating institutional Core Values.

5. QA/Compliance, Polices, and Procedures

• Regularly attends departmental meetings as required
• Wears appropriate attire and name badge daily as part of dress code
• Reports equipment errors and malfunctions to DI Service Line and IR Management
• Complies with institutional, divisional and departmental quality control/compliance
• Knowledgeable and adheres to all Joint Commission and patient safety polices

6. Other duties as assigned.
Core Competencies

• Set high standards of performance
• Initiate, develop, and manage relationships and networks; and
• Demonstrates a commitment to excellence and on-going professional development
• Gather relevant information systematically;
• Show sincere interest in others and their concerns.
• IC - Oral Communication:
  • Express ideas clearly and concisely in groups and one-to-one conversations; and
  • Create an environment with open channels of communication
• IC - Analytical Thinking:
  • Gather relevant information systematically;
  • Break down problems into simple components; and
  • Make sound decisions.
• Maintains expectations for safety preparedness, including but not limited to: Orientation to new equipment, Employee Education Event, CPR training, fire drills
• Make sound decisions.
• Break down problems into simple components; and
• Demonstrates commitment to collaborative professional relationships with physicians and all members of the health care team
• Drive for results and achievement
• IC - Self-Motivation
  • Set high standards of performance
  • Pursue goals with energy and persistence
  • Drive for results and achievement
• Participates in on-going learning and demonstrates application of it in his/her role
• Approach problems with curiosity and open-mindedness; and
• IC - Innovative Thinking:
  • Approach problems with curiosity and open-mindedness; and
  • Offer new ideas, solutions and/or options
• Demonstrates a high level of responsibility, ethical practice, sensitivity to a diverse patient population and adherence to legal and regulatory requirements
• Create an environment with open channels of communication
• TC - Professionalism
  • Demonstrates commitment to collaborative professional relationships with physicians and all members of the health care team
  • Demonstrates a high level of responsibility, ethical practice, sensitivity to a diverse patient population and adherence to legal and regulatory requirements
  • Demonstrates a commitment to excellence and on-going professional development
• TC - Practice-Based Learning & Improvement
  • Participates in on-going learning and demonstrates application of it in his/her role
• Express ideas clearly and concisely in groups and one-to-one conversations; and
• Pursue goals with energy and persistence
• IC - Build Relationships:
  • Initiate, develop, and manage relationships and networks; and
  • Show sincere interest in others and their concerns.
• TC - Equipment Usage & Safety Preparedness
  • Maintains expectations for safety preparedness, including but not limited to: Orientation to new equipment, Employee Education Event, CPR training, fire drills
  
  
• Offer new ideas, solutions and/or options

REQUIREMENTS
Education
Required: High school diploma/equivalent.
Preferred Education: Graduate of an approved Medical Assistant program or US Military medical services training program. With preferred degree, no experience is required
License/Certification
Required: Certified or eligible to be certified by the American Association of Medical Assistants or as a Registered Medical Assistant by the American Society of Medical Technologists. Current CPR certification.
Experience
Required: One year of medical assistant experience.
Preferred: Two years' experience as a Medical Assistant or comparable title
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information

• FLSA: non-exempt and eligible for overtime pay
• Work Week: Days
• Referral Bonus Available?: No
• Fund Type: Hard
• Work Location: Onsite
• Employee Status: Regular
• Employment Status: Full-Time
• Minimum Salary: US Dollar (USD) 34,500
• Pivotal Position: No
• Science Jobs: No
• Requisition ID: 154350
• Relocation Assistance Available?: No
• Midpoint Salary: US Dollar (USD) 43,100
• Maximum Salary : US Dollar (USD) 51,500

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