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Company | Enchantment Resort |
Address | , Sedona, 86336, Az |
Employment type | |
Salary | |
Expires | 2023-06-09 |
Posted at | 1 year ago |
Are you outgoing, energetic, passionate, and authentic? Mii amo Spa is the perfect spot for you!
At Mii amo, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!
How you will enjoy your day:
Provide professional massage treatments in accordance with state law and policy and procedures of Mii amo. Provide a safe, clean, motivating and nurturing environment for services that exceed guest’s expectations.
Work Performed:
- Perform massage and spa treatment services according to protocol
- Exhibit proper use of product and abide by all product control guidelines
- Properly educate guests in regards to treatments
- Begin services on time and perform all services within the time frame established for each treatment
- Ensure proper tools and equipment is purchased for safety with manager
- Display appropriate teamwork, flexibility and interpersonal skills
- Be guest service oriented and interact with guests in a pleasant, helpful, knowledgeable, and enthusiastic manner
- Provide all guests with consistent services for all treatments
- Ensure gratuities are not solicited
- Massage Therapist is empowered to determine when to terminate a massage in the event it becomes unprofessional and/or uncomfortable for either party
- Provide clear and appropriate directions to guests for overall safety
- Be an active participant in the department by contributing to new programs and development ideas
- Assist and perform daily prep work duties such as re-stocking, refilling and preparing rooms for treatments
- Promote spa and all services, products and programs
- Provide a safe, clean, personal, entertaining and well thought out session that exceeds guest’s expectations
- Other duties as assigned
- Keep all work and storage areas neat and maintained
- Follow all Department Standards of Operations at all times
- Attend and participate in regularly scheduled training sessions and meetings
- Effectively communicate the spas health and fitness philosophy to guests
- Read and adhere to schedule postings in regards to shifts, room assignments and the computer scheduling system
- Help the team keep the prep rooms clean and organized
- Be prompt with appointments, quality of work and attitudes with guests
- Maintain confidentiality of Mii amo information at all times
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