Massage Therapist Jobs

• Assist with front desk or locker room functions, as necessary.
• Ensure inventory control through proper usage of products.
• Provide Spa tours as necessary.
• Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Maintain current licenses and certifications as required.
• Must be able to perform various types of massage; i.e. Swedish, Sports, Shiatsu, deep tissue, Reflexology, etc.
• Maintain passing scores on treatment inspections.
• Check appointment schedule and print daily activities as required as well as complete daily reports.
• Must be proficient in all components of massage therapy; i.e. anatomy, physiology, medical terminology, etc.
• Prepare treatment rooms, clean after each treatment, and maintain inventory levels of linens and supplies.
• Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order.
• Must be proficient in a variety of body and hydrotherapy treatments; i.e. exfoliation, masks, wraps, etc.
• Promote and sell Spa approved facial and body products using prescription pad.

Education and Experience:

• CPR Certification desired.
• Bi-lingual preferred.
• High School diploma or equivalent required.
• Minimum of 1000 hours of education or massage history required.
• Knowledge of additional therapies desired.
• Current City license required.
• License or certification from accredited school of massage/body work required.
• 1-year spa experience preferred.
• 2-years experience in massage therapy preferred.
• Must be nationally certified with the NCBTMB or AOMBTA.

• Flexible and long hours sometimes required.
• Medium work – Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements:

• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Attend all hotel required meetings and trainings.
• Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
• Perform other duties as requested by management.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Maintain a friendly and warm demeanor at all times.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be able to maintain confidentiality of information.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to cross-train in other hotel related areas.
• Must be able to show initiative, including anticipating guest or operational needs.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.