Marketing Manager Jobs

Job Title Marketing Manager

FLSA Status Salary

Reports To Marketing & Brand Communications Director

The Marketing Manager is responsible for developing and leading brand initiatives ensuring complete integration across all disciplines, maintaining our communications calendar and marketing plans. The Marketing Manager is also responsible for maintaining brand stewardship among cross-departmental and vendor needs.

Essential Duties And Responsibilities

• Assists with marketing analysis needs.
• Maintains oversight of budget management.
• Lead the execution of marketing brand initiatives from start to finish, leveraging internal support and driving collaboration to ensure complete integration.
• Oversee and continuously looks for opportunities to increase communication across the organization.
• Maintains brand stewardship among cross-departmental needs for brand initiatives (examples Community Involvement, HR, Merchandising, Vendor Partnerships etc.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Owns development of cross-functional annual marketing communications calendar.
• Owns management of cross-functional marketing plans.
• Assists with creative and production needs.
• Leads integrated brand creative execution including graphic requests.
• Reviews audience insights, trends, market analysis, and marketing best practices to help build successful strategies. Assists with content creation
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to manage agency partners.
• Minimum of 7 years experience building and/or managing brand/initiatives
• Strong project management, multitasking, and decision-making skills
• Proficient in Microsoft Office; Excel, Word, Outlook, OneNote
• Bachelor’s degree in Business, Marketing or Communications
• Strong conceptual skills
• Excellent oral and written communication skills, and strong interpersonal skills including verbal communication, listening, negotiation and problem solving

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below is representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Remainder of time spent in a store environment
• Spend up to 90% of time and a desk sitting/standing in place for long periods of time

WORK SCHEDULE

The Marketing Manager is a salaried, full-time position.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.

Job Title Guest Services Assistant Department Manager

FLSA Status Hourly

Reports To Guest Services Manager

Provides assistance to the Guest Services Manager by working closely with all Guest Services associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates' needs are being met.

Guest Services Department Leaders oversee Associates that create meaningful and genuine interactions with all guests through a friendly welcome and enjoyable checkout experience.

Essential Duties And Responsibilities

• Responsible for the department’s timekeeping accuracy. Communicate to HR regarding any missing time, transferred hours, and schedule issues.
• Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
• Develops key associates to take the next step in the company
• Performs tasks as delegated by the Guest Services Manager and effectively leads guest services in the absence of the Guest Services Manager; as well as assists the Guest Services Manager with important tasks
• Develops and implements weekly/daily work plan for Guest Services
• Reinforces Festival culture, customer service, and performance expectations to all Guest Services associates
• Conducts bagger training
• Weekly Accuracy- assists in the completion of, posting, follow up with Bookkeeping/Loss Prevention and associates including any disciplinary actions.
• Manages communication through emails, one to one meetings, department meetings, etc.
• Manages guest services staff levels throughout the day to coincide with actual item and guest counts
• Uses labor tools to write a schedule that will meet the needs of our guests while maximizing productivity to achieve the correct labor budget
• Other duties as assigned.
• Ensures Guest Services cleanliness, maintenance, and sanitation
• Directly oversees Guest Services activity to ensure a positive guest experience and team environment
• Utilizes available coaching and evaluation tools
• Ensures Guest Services operating procedures are known and followed
• Communicates department priorities to Guest Services team and delegates responsibilities
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Assists with check-ins, training checklists, interviewing, guest services department meetings, labor management and associate accountability

Qualifications

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Strong teamwork skills with the desire to train and educate others within the organization
• Excellent planning and organizational skills, with the ability to manage multiple and constantly changing priorities
• Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment
• Thorough understanding of all safety requirements and company safety policies
• Excellent communication and interpersonal skills including an effective negotiation style
• Ability to deal tactfully and effectively with customers and all personnel
• One to three years previous leadership experience preferred or equivalent combination of education and experience. High School education required

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• May be exposed to extreme temperatures
• Full range of upper body motion and perform repetitive tasks
• Ability to work varied hours/days including nights, weekends and holidays as needed
• Stand in one place for long periods of time, bend, stoop, and kneel regularly

WORK SCHEDULE

The Guest Services Assistant Manager is a full-time hourly position. The work schedule will include mornings, afternoons, evenings, weekends, and holidays.

Festival Foods serves guests in 40 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.

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