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Market Specialist Jobs

Company

Dealer Tire
Address , , Oh
Employment type FULL_TIME
Salary
Expires 2023-06-10
Posted at 1 year ago
Job Description
Who We Are
We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!
As a Market Specialist, your essential job functions will include the following:
Operational Management
  • Communicate to management and Account Managers as needed on dealership activity challenges.
  • Manage all activity tracking and account information in the Salesforce.
  • Develop and maintain consistent contact schedule with assigned dealers.
  • Quickly build relationships at all levels of the dealership in order to implement changes.
  • Work with Regional Operations Management to effectively implement an effective dealership contact strategy.
  • Work with dealership management to gain support, change behavior and drive results.
  • Resolve customer service issues related to any OEM program.
  • Manage all activity tracking and account information in the sales contact system.
  • Collaborate with Account Management on diagnosis, analysis, and action plans to improve dealership performance.
  • Submit timely update reports, itineraries, and expense reports to management as required.
Operational Execution
  • Understand and assess dealership associates knowledge and skills related to in dealership training, program support, product knowledge, and retail tire sales.
  • Maintain high level of expertise with all OEM programs.
  • Coach and assist dealership staff on tools and resources to effectively sell necessary products and services.
  • Perform competitive shop reports and provide competitive evaluations, as needed.
  • Create and execute customized coaching solutions to improve dealership personnel performance across all areas.
  • Deliver on-site value-added in dealership visits and coordinate efforts with Account and Operations Management.
  • Complete all activities required to effectively analyze and diagnose dealership gaps and drivers.
  • Deliver approved presentations; coaching, or instruction to dealer staff, as appropriate
  • Maintain familiarity with current learning and performance improvement industry standards, approaches, and innovations.
  • Act as a resource to provide information or determine the most effective way of meeting the needs of management, staff, clients or customers.
  • Assist Account Managers and Dealerships in understanding competition to develop product screen and pricing strategy.
Other Duties as Assigned
Position Requirements
  • Meet the requirements of Dealer Tire’s Motor Vehicle Record and Company Vehicle Fleet Policies.
  • Minimum of 1-2 years of experience in a position that would display organizational and project management skills
  • Effective presentation skills.
  • BA/BS degree required.
  • Proficient with Microsoft Office Suite.
  • Excellent interpersonal and communication skills.
Competencies Required
  • Communication
  • Industry/Product Knowledge
  • Diagnostic Skills
  • Customer Focus
  • Developing Program Champions
  • Collaboration
  • Initiative
  • Influence
  • Operational Excellence
  • Critical Thinking
Physical Job Requirements
  • Continuous viewing from and inputting data to a computer screen.
  • Sitting and standing for long periods of time.
  • Travel as required, >80%.
Drug Policy
  • Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.
  • There will be random drug testing. Please refer to the employee handbook for further details.
Why Dealer Tire: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. We offer a competitive salary + bonus, and a comprehensive benefit package including: paid time off, medical, dental, vision, and 401k matching (50% on the dollar up to 7% of employee contribution).
EOE Statement: Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
  • ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at [email protected] or via phone at 833-483-8232.