Manufacturing (Components) Lab Tech I

Make a difference, save a life! Paid on-the-job training. Great career ladder opportunities. $1000 sign-on bonus.

At Community Blood Center of Greater Kansas City, we have a passionate enthusiasm for service excellence. We believe diversity drives innovation, and we strive to cultivate a workforce as dynamic and diverse as the communities we serve. CBC seeks creative visionaries who thrive in a culture that fosters growth and advancement. We invite you to build and evolve with a global institution committed to excellence in blood banking, transfusion medicine and cellular therapies, and innovative research. Explore our career opportunities, and learn more about how your skills and expertise can save lives and strengthen communities locally, nationally, and around the world.

Prepares blood products that meet the safety, purity and potency requirements of FDA and AABB.

Essential Functions

• Assist in labeling red blood cells as needed.
• High school education or equivalent. Must provide a copy of the transcript.
• Identify problems that may adversely affect products, troubleshoot, perform corrections, if applicable, quarantine when required.
• Performs visual inspection of blood products at each step of processing.
• Maintains accurate and complete records.
• Order, receive and check inventory of supplies frequently and promptly notify Department Supervisor of inadequacies or surpluses.
• Unpack and receive shipments containing donor samples from multiple sites as required.
• Upholds a customer service level that ensures every attempt is made to meet the customer’s needs.
• Respond to environmental and storage alarms and perform corrective action when necessary.
• Prepare products routinely according to the Component Lab Stand Operating Procedures (SOP). Including, but not limited to red blood cell products, platelets and plasma (including Cryoprecipitated AHF) products.
• Performs required equipment maintenance, troubleshooting and quality control on assigned instrumentation.
• Organize, sort and label frozen products.
• Inspect, sort, prepare, pack and ship samples for donor testing as required.
• Update computer records and reports; perform data entry.
• Performs as a member of the laboratory team.
• Prepare recovered plasma for shipment.
• Organize, log, store and manage sample collections including problem samples.
• Independently perform self-review of tasks completed and critique appropriately.
• Must be able to confidently communicate and interpret intermediate information in English to all members of the public and CBC staff.

Skills and Knowledge

• Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations
• High level of interpersonal skills to handle a variety of complex issues and situations. Position requires demonstrated poise, tact and diplomacy in dealing with a variety of staff up to and including executive leadership
• Excellent organizational skills and ability to multi-task
• Knowledge of a variety of software applications (Microsoft Office Suite, Excel, Outlook, EDD)
• Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Ability to identify complex problems in a timely manner, decipher information to develop and evaluate options and implement solutions.
• Ability to work in a strong team environment
• Ability to solve problems and work independently
• Ability to work with others
• Excellent written and verbal communication skills
• Excellent Customer Service skills
• Ability to use logic and reasoning to identify and analyze strengths and weaknesses of alternative solutions, conclusions or approaches to problems within established policies and procedures.
• Ability to be responsive and available to management in order to address issues and concerns as they arise.
• Ability to work independently with minimal supervision
• Ability to plan and organize job tasks or resources in an efficient manner.
• Strong attention to detail in all work processes.