Manager, Product Analytics - Portfolio Management & Analytics (Remote)

Now Brewing – manager, Product Analytics - Portfolio Management & Analytics! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and its rich tradition, but that also brought a feeling of connection. We are known for developing and supporting partners who share this passion and are guided by their service to others.

As a manager, Product Analytics – Portfolio Management & Analytics, you will . . .

Help shape our U.S. product portfolio! What do we sell, to whom, and how much? Our team sits at the heart of our business, and you will lend a hand in answering all these questions in a uniquely influential role spanning the entire product portfolio (Beverage, Food, and Lobby). You’ll have the opportunity to build strategies for our future, learning what it takes to manage a business serving millions of customers tangible products every day. You will also partner closely with key stakeholders to identify and drive both organic and inorganic growth opportunities and uncover new ways of understanding our customers and answering our most pressing strategic challenges.

Here’s what our team does and how your role will play a part:

Our Team’s Mission – we deliver strategic recommendations rooted in business, customer, and partner intelligence that drive sustained growth in product portfolio sales and margin.

Support development of the Product Pulse, in partnership with Finance and Analytics & Insights teams. The Product Pulse is the authority for decisions on existing products; we evaluate the performance of our product strategy and identify opportunities to grow the business.

• Develop hypotheses for performance drivers at the start of each cycle of the Product Pulse, drawing input from other parts of the Starbucks product organization
• Coordinate quantitative and qualitative data collection across teams that support the Pulse including Market Research, Finance, and Analytics & Insights
• Engage with product teams at multiple levels to disseminate the resulting insights and recommendations
• Evaluate how our products are performing and their impacts on customer behavior, delivering recommendations that the enterprise acts on every promotion period

Steward the relationship between the Product Portfolio organization and Analytics & Insights organization to deliver next-generation insights about our customers and the products they love

• Maintain a suite of analytical tools that measure and monitor customer behavior and its impacts on our business, in partnership with vendors and the Analytics & Insights team
• Conduct ad hoc strategic assessments to identify and size growth opportunities that span our full product portfolio
• Spearhead the development of repeatable, reliable methods to measure the impact that our products have on business performance and customer behavior

On Our Team, We

• Craft impactful stories with data
• Act with integrity and accountability
• Evaluate with an objective, portfolio lens
• Push boundaries and stimulate debate
• Balance bias for action and rigor

We’d Love To Hear From People With

• Above all, an insatiable curiosity, positive attitude, and growth mindset
• Experience managing projects on a timeline with parallel workstreams and contributors
• Minimum of 3 years of professional experience (analytics or consulting experience a plus)
• Keen business sense and strong critical thinking skills
• Minimum of 3 years of experience building structured presentations that leverage analytics to tell a compelling story with impactful recommendations
• Experience and comfort in Microsoft Excel, Word, and PowerPoint
• Minimum of 3 years of experience in financial analysis and quantitative modeling
• Comfort with ambiguity and working cross-functionally
• Minimum of 3 years of experience and comfort in data extraction, building pipelines, manipulation, and visualization languages and tools (SQL, Tableau)
• Minimum of 3 years of experience in analytics and data-based storytelling
• An ability to zoom into details as well as zoom out to the big picture
• Ideal candidates would also have experience in scripting languages such as Python / R for applied statistics

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].