Manager, Practice Jobs

We are hiring at UofL Physicians: Manager, Practice

FT, Days

JOB SUMMARY

JOB RESPONSIBILITIES

• Maintain Provider schedule for clinical practice
• Develops and oversees implementation and administration of internal practice policies and procedures in conjunction with UofL Physician standard policies and procedures. Interprets applicable laws, rules and regulations and ensures the practice is in compliance with them.
• Manage Call Center environment (if applicable) and establish departmental metrics
• Shows concern for our patients, physicians and team members by listening, empathizing and responding promptly.
• Counsels, disciplines and/or recommends termination of employees as required.
• Other duties as assigned.
• Establishes work procedures and standards to improve efficiency and effectiveness of the practice
• Rewards and disciplines team members as needed; resolves team member issues.
• Monitors and documents performance of team members
• Develops guidelines for prioritizing work activities and modifying activities as necessary to ensure appropriate staffing levels are maintained
• Assists in marketing and expansion related issues; identifies practice/business development opportunities to increase market share
• Analyzes financial and practice activity reports
• Develops and maintains effective communications between all levels of personnel.
• Exhibits friendly and helpful behavior.
• Conducts staff meetings regularly.
• Provide supervision to staff while the clinic is in operation.
• Monitors purchases for practice; plans a corrective strategy when order levels are excessive in volume or cost and communicates strategy with administration
• Use Microsoft office applications.
• Demonstrates primary goal of customer satisfaction through interacting with patients, physicians and other healthcare providers in a respectful, courteous and confidential manner.
• Use Allscripts, centricity business, online paging systems. Retrieve information from other hospital systems.
• Maintain patient confidentiality and complies with HIPPA policies and procedures.
• Oversees daily/monthly expenditures, staffing and overtime hours.
• Assists in the management of FTEs and operational expenses to ensure sound fiscal operations of the practice

MINIMUM EDUCATION & EXPERIENCE

• Effective working knowledge of healthcare financial management, specifically medical practice accounting, third party reimbursement issues, patient flow and facilities management.
• Three years’ work and supervisory experience in practice management.
• A Bachelor's degree in Business Administration or related field is required, with an emphasis in Healthcare Administration preferred. Appropriate experience may be substituted for educational requirements.

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to plan, organize and supervise.
• Ability to communicate clearly.
• Ability to develop and maintain effective relationships with medical and administrative staff, patients and the public.
• Knowledge of fiscal management techniques.
• Knowledge of governmental regulations and compliance requirements.
• Ability to use various computer systems and applications.
• Ability to exercise initiative, sound judgment and problem-solving techniques in the decision-making process.
• Knowledge of organizational policies, procedures, systems and objectives.
• Knowledge of health care administration systems.

WORKING CONDITIONS

• Working conditions are normal for a health care environment.

JOB REQUIREMENTS

• Candidates upon hire will complete an electronic I-9 verification.

• University of Louisville Physicians is an Equal Opportunity Employer.
• Current UofL Physicians employees must follow the UofL Physicians Internal Transfer Policy.
• Only those candidates whose experience best meets our requirements will be contacted.