Manager, Business Communications Jobs

Job Summary:

The Business Communications Manager assists in the development of strategic external and internal communications processes for Ilitch Sports + Entertainment. Promotes Detroit Red Wings and Detroit Tigers community impact events, corporate partnerships, ticketing campaigns, marketing and fan development initiatives and other organizational messages, ensuring a cohesive voice of IS+E’s brand. This position is expected to effectively balance strategic and event operational roles, and display good judgment, work ethic, creativity, and commitment. This position is often in a position to receive confidential information.

Key Responsibilities / Skill Requirements:

• Serves as primary liaison to Red Wings and Tigers community impact teams and programs, including public relations and integrated content strategy
• Fields, directs, and recommends responses to media requests
• Develops strategic communications campaigns, including storytelling to support business objectives
• Assists with hockey and baseball-related publicity activities
• Serves as liaison and produces editorial content for Ilitch Companies News Hub (Ilitch Companies corporate newsroom)
• Assists in the planning and implementation of an external and internal communications strategy
• Proactively supports media monitoring and the measurement of business communications events, programs, and initiatives
• Serves as member of internal communications team, including IS+E colleague engagement objectives
• Researches, writes, and edits various corporate materials, including press releases, web stories and communications plans
• Serves as liaison to 313 Presents, contributing to the media operations for collegiate athletic events at Little Caesars Arena (college basketball, college hockey, NCAA Championships, etc.) and non-baseball events at Comerica Park
• Assists with the development of editorial content for DetroitRedWings.com

Minimum Knowledge, Skills, and Abilities:

Bachelor’s degree or equivalent experience required.

Preferred Knowledge, Skills and Abilities:

• 3-5 years of professional experience required
• Ability to build credibility and trust by demonstrating high ethical standards. Extreme discretion, as work may involve confidential information
• Possess the highest integrity and ethical standards
• Critical thinker and self – starter who is willing to work proactively and work across departments and business units
• Strong work ethic and ability to work unpredictable hours when necessary, including events and occasional travel
• Bachelor’s degree in Journalism, Public Relations, Marketing, or similar field
• Excellent writing, presentation and oral communications skills and ability to create messaging that drives engagement and supports business objectives
• Organized, high energy individual capable of working in a fast paced and fluid environment
• Experience working in the sports and entertainment industry preferred
• Knowledge of the Detroit market, including key media contacts is a plus

Working Conditions:

• Frequent visual/auditory attention
• Standard business day plus non-traditional hours as needed to meet job responsibilities and deadlines
• Exposure to moderate noise level
• Hybrid work environment, with regular office hours and availability to attend relevant games and events