Maintenance Technician Jobs

Brightwild is looking for a full time Technician to perform general maintenance tasks, daily landscaping, and weekly pool services. The technician is to support our team in creating a positive guest experience. Hours for the position will be a set schedule, with occasional after-hour calls.

Salary range will be between $22 and $27 per hour, dependent upon candidate's certifications and work experience.

Responsibilities

• Assist guests with remote check-in and maintenance emergencies during evening hours and on weekends, as needed.
• Promptly report accidents, injuries, property damage, or loss to their supervisor.
• Perform their job according to standard operating procedures.
• Maintain professional, amicable relationships with all property/marina departments, managers, and staff, as well as vendors, and community and professional contacts.
• Know their work schedule and follow it with reliability.
• The technician will use the designated Property Management software application to receive work orders and communicate digitally with the company.
• Train and supervise other employees as directed by management.
• Promptly report substandard (unsafe) conditions to their supervisor.
• Basic troubleshooting of HVAC units, breakers, drains, and thermostats, minor plumbing and electrical work, cable/WiFi troubleshooting, toilet repairs, basic appliance troubleshooting, repair and replacement of fixtures, door lock maintenance, drywall repairs, painting, and trim work, and pressure washing
• Trash removal
• Basic HVAC maintenance and filter cleaning
• Other responsibilities as assigned
• Testing and repairing lights, outlets, and minor caulking
• Maintain a schedule and bill hours
• Provide a safe work environment by following all safety and security procedures and rules.
• Pressure washing and cleaning external surfaces
• Keep communication flowing freely among all departments.
• Maintain high standards of personal appearance and grooming and keep a clean, neat, and orderly work area/vehicle.
• The technician should be able to conduct preventative and reactive maintenance, which includes but is not limited to:
• Coordinate with third-party vendors for repairs
• Comply with all applicable federal, state, and local laws and ordinances as they apply to the resort/marina, guests, and employees.
• Communicate professionally and promptly with patrons, guests, clients, and owners
• Inspection of the unit for maintenance needs
• Interact positively with patrons, clients, vendors, and co-workers.
• Inform management promptly of any work-related problems or guest complaints.
• Enter work orders and communicate with other team members, departments, and service partners as necessary.
• Correspond with GEMS/Maintenance Coordinator about unit readiness

Requirements

• Experience in property maintenance, handyman work, landscaping, and pool service
• Woodworking skills required for framing, deck and fence repairs, and cladding
• Reliable transportation and a smart device for communication
• Customer service skills required for interactions with vacation rental guests
• Basic home maintenance toolset required (specialty tools supplied by company)
• Basic computer skills and ability to manage time effectively
• Schedule flexibility with occasional after hours calls required
• Ability to lift over 20 lbs, troubleshoot maintenance issues, and perform basic plumbing

Benefits

Eligible team members will be able to participate in health insurance, retirement benefits, wellness plans and paid time off.