Maintenance Assistant Jobs

Role Title
Maintenance Assistant
Date
Reports to Title
RMTE Supervisor
Version
v1
Location
Store specific
Hours of Work
16 hours / week, typically Monday – Friday
Job Purpose
This is a key position, carrying out planned and reactive maintenance across a designated site.
The purpose of this role is to carry out non-technical repairs and minor PPM’s. You will also assist in carrying out planned and reactive maintenance at your designated site. All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with all Health and Safety legislation.
Key Accountabilities
Safety

• Complete all mandatory online training and Evolve modules.
• Complying with the company Health and Safety Policy at all times.

People

• Comply with the company policies and procedures.
• Attend training courses as and when necessary by the company.

Excellence

• Prioritising and completing minor maintenance and repair work to agreed timescales.

Service

• Work with company and client colleagues to ensure laid-down standards of quality are maintained at all times.
• Carry out all tasks in accordance with specific KPI’s.
• Monitor and update the Mercury system including live job updates
• Ensuring all tools and equipment necessary to complete minor maintenance and repairs are available and serviceable at all times.
• Represent the company in a professional manner at all times and develop a good working relationship with City and client colleagues.
• Complete all necessary PPM’s and reactive maintenance schedules within agreed timescales and to ensure all necessary paperwork is completed accurately and as required.
• Support other City technicians/teams with any major or minor maintenance work.
• Responding promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as necessary.

Integrity

• Ensure that all costs are approved.

Other

• Complying with any other reasonable request or instruction from a City employee.

Financial Responsibilities
None
People Responsibilities
None
Knowledge, Skills And Abilities

• Ability to maintain and repair a range of equipment.
• Achievement of PPM schedule within agreed timescales
• Client and City colleague relationships and feedback
• Speed and efficiency of work.
• Maintenance of Health and Safety policy
• Full driving license
• Good PC Skills – Apple and Android.
• Problem Solving.
• Response to service call requests within agreed response times
• Previous experience in building maintenance is required.
• Any trade qualifications would be advantageous.
• Educated to GCSE / Standard Grade level as a minimum.
• Quality of repairs and maintenance.

We are progressive

• We encourage creativity & innovation
• We welcome challenge & challenge for better
• We regularly communicate our targets and progress

We are tenacious

• We lead & empower others
• We are accountable & drive performance
• We focus on our ambitions

We are City

• We collaborate & work together
• We live our values
• We invest in our culture

We value people

• We give thanks & praise every day
• We encourage & offer support
• We help our people grow

We inspire trust

• We are open & transparent
• We act with integrity
• We do what we say