Loss Mitigation Specialist Jobs

• Required to make outbound collection calls and take inbound calls related to Borrowers delinquencies and/or hardships.
• All calls must be handled to provide the upmost quality to our Borrowers, while also presenting solutions that best fit ONB’s interests and values.
• Will serve as a single point of contact for the Borrowers throughout the resolution process.
• Must be able to adhere to scheduling and deadlines to follow up with Borrowers throughout the resolution process.
• On occasion, must effectively and respectfully communicate with cohorts and management within ONB, as well as vendors and authorized third parties outside of ONB.

Documenting accounts accurately:

• Will be required to order and maintain various reports and valuations in relation to the collateral properties throughout the loss mitigation process.
• Required to utilize all necessary Banking and Collection software to document all interactions with Borrowers, vendors, authorized third parties, etc.
• Will maintain files comprised of documents submitted by Borrowers during Loss Mitigation review.
• Will create and complete several analyses, forms and templates throughout the resolution process.
• On occasion, will be required to maintain loan documentation from other lines of business within ONB.

Following regulatory guidelines:

• Must train to identify and understand the regulations that oversee the Bank’s processes, with a focus on the Collection and Loss Mitigation processes.
• Must follow all regulatory guidelines, through continued training and reference to all regulations while serving as Loss Mitigation Specialist.

• Ability to handle multiple tasks and deadlines with attention to detail.
• Bachelor’s degree in business related field is preferred.
• Ability to effectively communicate with coworkers, peers, and all levels of management through written and verbal communication.
• Must have the ability to work independently and use good judgment to make sound decisions.
• AS/400, CBS, MSP and VQN systems experience is helpful.
• Basic computer skills: Microsoft Excel and Word.
• Must possess an understanding of financial worksheets.
• Strong organizational and critical thinking skills, while being self-motivated and understanding sense of urgency.
• Must possess strong oral and written communication skills.
• 2 to 5 years of experience in loss mitigation, collections, customer service and/or banking is preferred.

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Head of Talent Acquisition, SVP, to fill a specific position