Loss Mitigation Specialist Jobs

• We Stay Trustworthy as we serve our communities.
• We Care Genuinely.
• In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve.
• We build relationships because we know that we are Greater Together.
• We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be.
• "Be Bright" rings in our ears as we find custom solutions that meet our members' needs.

• Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation.
• Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents
• Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with.
• Compensation and Benefits – We offer Greater Pay and Greater Benefits, including:
  • Competitive compensation
  • Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents
  • Health Savings Account contributions
  • Supplemental insurance and life insurance plans
  • Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment
  • Paid time to volunteer and make a contribution to the community
  • Employee product and service discounts
• Health Savings Account contributions
• Supplemental insurance and life insurance plans
• Competitive compensation
• Employee product and service discounts
• Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes.
• Paid time to volunteer and make a contribution to the community
• Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment

• Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things.
• Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater.
• Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do.
• Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness.

• Prepare payment agreements for negative share accounts and follow-up on payments.
• Review and analyze transactions and create reports for Federal BSA filing.
• Respond to consumer credit disputes and credit bureau exceptions.
• Coordinate payment arrangements with members and follow up in a timely manner on such arrangements, properly documenting accounts as contact with each member is made.
• Assist with card disputes and fraud investigations.
• Coordinate and process bankruptcy litigation.
• Promote Loan Modifications and Deferments to support GNCU’s membership and contribute to a reduction of overall delinquencies by negotiating solutions that are mutually beneficial to the client and Company.
• Perform logistical, organizational, and report generation duties to support the efficient operation of the assigned areas of expertise, to include the preparation and maintenance of needed reports, tracking statistical information for those reports and balancing the identified reports.
• Conduct a variety of activities relative to collateral repossession and disposal as well as processing efforts relative to total loss of vehicles. Such activities will include researching collateral values, documenting each process and maintaining appropriate records.

• Dynamic decision-maker
• Excellent written and verbal communication
• Collections experience preferred
• Member services experience a plus

• Optimizes work processes
• Manages conflict
• Action oriented
• Nimble learning
• Strategic mindset

• You may be occasionally required to lift and/or move up to 20 pounds.
• While performing the duties of your job, you may regularly be required to sit and use a keyboard, mouse, multiple monitors, telephone (including repetitive motions with hands, fingers, arms, etc.) for extended periods of time. You may also frequently be required to stand, walk, and reach with hands and arms, bend, and kneel.

Greater Nevada is an Equal Opportunity Employer

Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.