Lex Nightclub - Model Marketing Bar Helper

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

GUEST SERVICE/COMMUNICATION

• Anticipate guest needs
• Provide customers with information and directions
• Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude.
• Recognize and cultivate regular guests and repeat business
• Report any incidents of theft, vandalism, or violations to Management
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Greet all guests promptly, with a friendly and upbeat attitude
• Appear at scheduled promotional events as directed by management
• Maintain social media presence in conformity with LEX standards using company provided accounts
• Maintain all LEX Sequence of Service Standards
• Respond to guest inquiries and requests in a courteous and polite manner
• Ability to communicate in English with guests and co-workers
• Execute marketing campaigns and strategies as directed by management
• Provide information to guests regarding our venues, menus and pricing
• Adhere to all LEX Standard Operating Procedures

PROMOTIONAL AND MARKETING REQUIREMENTS:

• Focuses on the development of a personal clientele list
• Adheres to all specified marketing requirements and guidelines (guest list, reservations, company provided social media accounts, etc.)
• Pose for pictures as requested by management, appear in costume or designated logo apparel for promotional activities at or away from venue.
• Interacts with potential clients in professional, cordial, and exemplary manner

• Develop personal marketing plan to meet marketing goals as outlined by management
• Must have a Facebook page that will be created for you by company & LEX (ex: John/Jane Doe at LEX Nightclub)
• Marketing and promoting venue specific events
• Regular participation in out-of-venue promotional events
• Participate and appear in marketing, publicity or media materials in the capacity as instructed.
• Follow up with guests post visit to ensure repeat business

ENTERTAINMENT ASPECTS:

• Assist in presentation aspects of Bottle service.
• Must be able to assist promotional Model Servers with identifying guests for introduction to other guests.
• Must have the ability to participate in all theatrics…including the ability to lift heavy props.
• Must be able to wear different costumes throughout shift.

CLEANING/MAINTENANCE:

• Polish and wash glassware throughout shift
• Gets change for registers as required
• Sweep and mop as needed
• Prepares all mixes and garnishes
• Place all trash in proper receptacles
• Keep the venue clean and free of dirty glasses, dirty ashtrays, trash, etc
• Ensure proper rotation of all liquor, beer, wine and consumable items
• Keep back bar clean and organized
• Clean all spills and waste immediately
• Ensure daily/weekly and opening/running/closing duties are completed
• Record and report any equipment failure and/or safety hazards to a Manager immediately
• Maintain opening/closing liquor, beer, wine and consumables par
• Maintain LEX Safety and Sanitation Standards
• Proper set up and maintenance of banquet function spaces

RESPONSIBLE ALCOHOL MANAGEMENT

• Comply with all state and federal liquor laws
• Monitor potentially intoxicated and/or disruptive guests and promptly bring to a Manager’s attention
• Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated
• Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures

RESPONSIBILITIES/TEAMWORK/DEPARTMENT

• Provide service to Model Marketing Bartenders and Promo Model Marketing Cocktail Servers in a timely manner

• Responsible to ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported
• Assist all other team members as needed
• Related duties as assigned based on extensive experience working in a club and /or entertainment venue
• Ability to create and maintain service rapport through the LEX philosophy
• Performs other job related duties as assigned
• Maintain a professional, neat and well-groomed appearance adhering to LEX standards
• Inform management of any complaint, comments or incident
• Appear in costume for all shifts and promotional activities at scheduled time
• Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage products
• Create and maintain a sense of urgency in executing duties

EDUCATION/REQUIREMENTS:

• Possession of/or ability to possess a 35 Registration and valid Alcohol Awareness card
• Proof of eligibility to work in the United States
• Hospitality experience preferred
• 21+ years of age
• High School Diploma Required or equivalent

• Prior promotional modeling experience a plus

WORKING KNOWLEDGE / SKILLS REQUIREMENTS:

• Entry level of high volume nightclub operations
• Working knowledge of Facebook, Twitter, Instagram
• Anticipate the needs of the bartender
• Knowledge of drink recipes
• Communicate with employees and guests
• Consistently maintain a well-groomed appearance, posture, and hygiene
• Comfort with being photographed for promotional purposes
• Listen empathetically and be respectful at all times
• Liquor, beer and wine
• Work as a team, stay organized, multi-task, and prioritize
• Inventory and stock rotation
• Comfort talking to strangers and making introductions
• Guest relations
• Nightclub, bar, lounge operations
• Proper garnish, cutting, and presentation
• Demonstrate a positive attitude at all times
• Familiarity with “trending” on twitter
• Maintain confidentiality
• Sanitation and safety
• Communicate assertively
• Proper lifting techniques
• Maintain composure and stay focused
• Keep an open and objective view

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud.