Leasing Specialist Jobs

Norhart is driven by a simple purpose, to create a better way for us all to live through the apartments we build and manage. To fulfill that purpose, we need a fantastic team. As our Leasing Specialist you exude pride, and bring your passion for people, apartment living and community building with you to work every day.
Why Work at Norhart?

• Great Benefits! We have fantastic benefits such as Medical, Dental, Vision, Retirement contributions, and so much more! Our benefits start on the first of a new month of employment.
• We pay at the top of the market! We consistently monitor pay ranges in the industry and we choose to pay at the top of the market.
• Great Culture! We received the 2022 Star Tribune's "Minnesota Top Workplaces Award"! Working alongside great people at a great company makes your job and your life better.
• Unlimited paid-time-off!!! This is something unique in our industry. We want our employees to bring their full selves to work and give it their all. This means sometimes you need to recharge and our unlimited PTO plan helps our employees do just that.

NORHART’S MISSION, PURPOSE, & VALUES:
Mission: Building and managing awesome apartments
Purpose: Creating a better way for us all to live
Values: A great team is made up of great people. In our company these people exhibit 5 key values. These values are a way of life for everyone who works here. From our top-level managers to entry level employees these values are lived out every day. We hire and promote based on these characteristics. To be successful here you too must embody these values.

• Be a Genuine Human: Being a genuine human means that we are kind, supportive, and humble. We share credit, admit our mistakes, and learn from them. We are open, honest, and vulnerable. It’s about being fully and painfully honest about work related issues in a respectful and positive way while building professional friendships.
• Improving Something Every Day: We dare to question the status quo. We are always looking for ways to simplify, automate, and change the ‘normal workflow’. One way that we do this is to dedicate ourselves to make small changes and improvements every day, with the expectation that those small improvements will add up to something significant.
• Level Yourself Up: We want to be the best in the world at what we do. We want to be so much better than the competition that the fight isn’t fair. We own our own self-improvement, and we push our mentors to teach us more. We are always looking for ways to improve our company, our team, and ourselves.
• Obsessing Over the Resident Experience: Obsessing over the resident experience means we strive to ensure a frictionless environment for our residents such as caring about every little impact our work has on them. It is relentlessly improving our building designs, taking on feedback, and considering their overall well-being in every action we take. From the moment we break ground on a new project, to the final day we serve a resident, it is the responsibility of EVERY Norhart employee to OBSESS over the experience that resident is going to have with us.
• Achieve Great Things: We love our work! We were born to do it. We accomplish far more than what others thought possible. We exhibit unrelenting reliability. When we say something will be done, it will be done. We solve the root problem instead of settling for a quick fix.

Position Summary
We seek an extraordinary leasing & marketing professional to lead our marketing and leasing goals for our newest communities. The Leasing Specialist (LS) plays a key role in proactively marketing our new construction properties. The ideal team member will have a strong understanding of each property and design/execute a “best in class” sales and marketing experience for our residents and guests. The LS will partner with the marketing team in the creation of content for social media and branding campaigns. The LS will build strong relationships through involvement in local events and associations. The LS will plan and host regular resident events and have best-in-class resident service. Our ideal team member will be passionate about connecting with others, social media savvy, have impeccable written communication skills and is a natural and proven leader.
Responsibilities include, but are not limited to:

• Demonstrate an ability to support and contribute to community team.
• Distribute all company or community-issued notices.
• Collaborate on marketing plans and develop strategies and programs designed to exceed lease-up goals
• Alongside the community team, conduct entire leasing workflow in support of occupancy goals, maintaining current knowledge of apartment availability, rates, and features.
• Assemble and explain new residents’ move-in packet and orientate new residents to community.
• Complete all aspects of move-out process to ensure best in class feedback.
• Work closely with facilities and construction to ensure apartments are ready for move-in
• Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Ensure proper follow-up occurs.
• Contribute to cleanliness and curb appeal of the community on continuing basis.
• Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Leasing Director.
• Stay updated on the latest multi-family marketing trends by evaluating industry peers' web and media presence, shopping apartment communities, regularly attending industry events
• Accept and process rental and renewal applications including credit check, rental history, etc. ensuring all elements are completed in a timely manner.

Requirements
This position requires an imaginative, forward thinker with a creative mind to produce unique marketing ideas.

• The schedule requires availability Sunday to Wednesday (off Friday/Saturday).
• Willingness to do “whatever it takes” to achieve goals.
• Ability to engage in high level interpersonal interactions.
• Wants to work in a fun, fast-paced environment - we are not your typical property management company!
• Someone that is driven and self-motivated, not afraid to try new things and “disrupt the industry”!
• Previous experience with leasing, marketing, real estate and/or sales. Experience with lease-ups would be a plus!
• Strong leadership and training skills with a proven ability to contribute to high-performing teams.

Benefits

• Training & Development
• Dental Coverage
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Retirement Plan with company match up to 3% (Simple IRA)
• Vision Coverage
• Unlimited Paid Time Off (Vacation & Holidays)
• Maternity & Paternity Leave
• Volunteer Time Off (16 hours per year of paid time off to volunteer at your favorite charity)
• Fantastic Health Care Plan offering a $0 monthly premium for coverage
• Career Advancement Opportunities