Leasing Consultant Jobs

ZRS Management currently has an opening for a Leasing Consultant Position in Orlando, FL.

The Leasing Consultant, under the direction of the Property Manager, is responsible for the recruiting, qualifying and retention of residents as well as the marketing of the property. These responsibilities will directly affect the Leasing Consultant's contribution to the NOI (Net Operating Income).

Responsibilities:

• Assist in acting as a Risk Manager to ensure the safety and well-being of our residents and property. This would include but not be limited to routine property inspections to look for safety hazards and potential criminal activity, properly documenting all incidents accurately/timely and as directed.
• Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork, from the application process through move out. This includes processing housing applications, preparing move in information, lease files, renewal letters and renewal leases, completing brochures, completing move out requests, and any other forms utilized as they relate to leasing and resident relations.
• Ensure leasing office, tour path, vacant apartments, amenities and general curb appeal of community is and is impeccably clean, if necessary spot cleaning to maintain the high standards.
• Develop and maintain first class customer service relationships with prospects and residents.
• Adhere to all Fair Housing guidelines
• Plan, organize and conduct resident functions as needed and as directed by Property Manager.
• General clerical assistance including but not limited to answering phones, taking messages, managing the facilities/work orders in the property management software, filing, and ordering office supplies.
• Sell property's products and services to prospects.
• Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases.
• Assist manager in developing and implementing effective marketing strategies increase property, traffic and internet leads.
• Maintain thorough product knowledge of the property, sister properties and competitors.
• Monitor outstanding work orders and constantly communicates with maintenance staff to insure 24 hour guarantee.
• Manage and resolve resident concerns.

Qualifications:
At least 1 year of customer service, sales or office experience is required, preferably in residential property management.
High School Diploma, GED, or equivalent; some college preferred.
Customer service, sales, and goal-oriented mindset.
Must be willing to work on weekends and holidays.
Computer proficiency and knowledge of the Microsoft Office and Property Management Software such as Onesite preferred.
Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.

Job Type: Full-time

Pay: $18.00 - $19.50 per hour

Benefits:

• Life insurance
• Referral program
• 401(k)
• Employee discount
• 401(k) matching
• Dental insurance
• Vision insurance
• Paid time off
• Health insurance

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person