Lean Coach Jobs

DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.

LEAN COACH

Job Location:

DEPUTY DIRECTOR OF OPERATIONS

3003 N Central Ave Phoenix, AZ 85012

Posting Details

Salary: $52,000 - $72,000 Salary

Grade: 23

Closing Date: August 31, 2023

Job Summary

This position will be responsible for assisting the Office of Continuous Improvement (OCI) Administrator, Senior Lean Project Managers, the Lean Consultant and Executive staff in establishing and sustaining a lean management system for the entire agency.

The position will utilize a structured approach to identify and eliminate non value added process steps agency wide and make recommendations to integrate lean methods into the overall continuous improvement strategy of the agency.

This position will serve as a subject matter expert in process improvement methodologies, lead high visibility Lean projects and provide mentor-ship, coaching, and training to DCS employees.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties

• Assist in examining current processes, identifying opportunities for process improvement, and lead teams through collaborative process to improve service and productivity while reducing redundancy, time and excess resources. Assist in identifying, developing and maintaining metrics to measure success.
• Assist in the development, implementation, evaluation and maintenance of the Business Improvement Program for the agency, participate in the development, implementation and maintenance of technology, tools, and infrastructure for monitoring performance measures and other data inducing performance reports and visual management tool.
• Support deployment of the Arizona Management System and Lean through general learning of the Lean management concepts and address/triage questions from various levels of employees.
• Work with all functional disciplines and organizational levels in determining and executing events and project schedules that support the achievement of Agency strategic goals and objectives. Organize, lead and facilitate cross functional teams for implementing events and projects agency wide.
• Develop, maintain, and publish project status reports to communicate project progress, status, and risks. Upload project documentation and submit status reports as required. Serve as the central point of contact for project communications or questions. Develop and deliver presentations as requested regarding project progress and updates.
• Other duties as assigned as related to the position.

Knowledge Of

Knowledge, Skills & Abilities (KSAs):

• Performance improvement methodologies and practices
• Analytical concepts (conceptualize and organize the project planning process)
• Proficiency is Microsoft Office Suite applications (Outlook, Word, Excel, and PowerPoint) SharePoint, and other project management applications
• Lean tools and principles
• Project management tools and best practice principles

Skills In

• Mentoring, training and coaching employees in lean practices
• Strong leadership, including group facilitation and problem resolution techniques
• Excellent communication (verbal and written)
• Project and time management
• Critical, innovative and creative thinking

Ability To

• Motivate groups toward common goals
• Take responsibility and function under minimal supervision
• Establish, develop and maintain positive, productive relationships with individuals that do not have a direct reporting relationships
• Learn/apply the techniques and principles of the Arizona Management System and Lean
• Understand organization dynamics, navigate expertly, and achieve success in a consensus driven, team-oriented environment working with a wide range of people
• Manage oversight and balance the needs of multiple stakeholders
• Maintain comprehensive coordination while streamlining of work and communication
• Accommodate flexibility and adapting to changing priorities in daily work

Selective Preference(s)

Bachelor's Degree in any field. Excellent communications skills. Strong desire to learn and deploy Lean.

Pre-Employment Requirements

The ability to secure and maintain a Arizona Fingerprint Clearance Card; and the ability to secure and maintain clearance from the DCS Central Registry.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits

The State of Arizona provides an excellent comprehensive benefits package including:

• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• 10 paid holidays per year
• Top-ranked retirement and long-term disability plans
• Wellness plans
• Affordable medical, dental, life, and short-term disability insurance plans
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Contact Us

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2903. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

To submit your resume click the "APPLY NOW" button below

Having trouble applying for this position?

Email [email protected] or call (602) 542-4700 for assistance.