Laundry Associate Jobs

Job Summary:

Laundry Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe and friendly store.

About Laundry Capital:

Laundry Capital was founded in 1996 in New York. Operating over 70 laundromats in eight states, Laundry Capital operates two brands: Clean Rite Centers and Laundromax.

Laundry Capital pioneered the Laundromat “super store” concept by building large, bright, free standing stores, equipped with over 120 washers and dryers, ample folding tables, free parking, knowledgeable and qualified staff, and more.

Laundry Capital is recognized by the retail sales industry as the “gold standard” for laundromat retail in the United States.

Essential Job Functions:

Laundry Associates are passionate about customer service!! Our Laundry Associates are the face of the store and must be willing to perform the essential functions listed below:

• Follows all safe practices to prevent accidents and injuries to customers and employees
• Understands responsibilities for emergency situations such as fires, floods and severe weather
• Has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items
• Utilizes the log books to report any building or equipment maintenance issues; immediately informs supervisor of unsafe situations that arise during a shift
• Continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required
• Provides assistance to customers with use of laundry cards, machine selection and operation, retail sales purchases, wash and fold orders and with any other questions or concerns that arise
• Maintains a safe environment inside and outside of the store
• Adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform
• Accurately and always utilizes log books; knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; informs supervisor of any customer complaints or claims.
• Ensures retail sales items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low
• Responsible for accurately utilizing the cash register or point of retail sale computer

Job Requirements:

• Ability to perform assigned tasks by management
• Must be able to stand for up to 8+ hours at a time for a shift
• Must be able to communicate with all customers and associates in a professional manner
• Previous experience in customer service or retail is preferred
• Must be able to lift 35 pounds
• Ability to resolve customer issues/complaints in a fashionable and timely manner
• Must be able to work well with others and remain calm in stressful situations
• Ability to work a flexible schedule

WHAT WE OFFER:

• Company Uniforms Provide
• Referral Program
• Bonus Program
• Flexible schedules for full-time and part-time employment
• Holiday Pay
• Employee Discount Program
• Benefits for full-time employees
• Promotions
• Competitive Wage
• Fun, Energetic Work Environment
• Retention Program