Jira Administrator Iii Jobs

Secure our Nation, Ignite your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer-oriented JIRA Administrator III to join our team at the Aberdeen Proving Grounds, Aberdeen, MD .

The JIRA Administrator III is responsible for monitoring health, usage and overall compliance of JIRA and its applications. The JIRA Administrator III builds and maintains internal JIRA technical documentation, manuals, policies, and processes. The JIRA Administrator III understands how JIRA can enable the customer to become more efficient and configures the platform to achieve measurable benefits. The JIRA Administrator III coordinates application and platform upgrades, develops systems integrations and process automation, and configures and maintains Service Level Agreements, catalog items, and their associated workflows. The JIRA Administrator III is responsible for general support, administration, and maintenance of the JIRA platform and associated applications and works closely with IT and business partners to configure and improve core platform capabilities in accordance with ITIL best practices. The JIRA Administrator III supervises and mentors subordinate project and Team ManTech staff.

Required Qualifications

• Experienced in using JavaScript, XML, and HTML.
• DoD 8570.01-m IAT Level II.
• Experienced ability to analyze, troubleshoot and resolve complex software application related problems.
• Possesses ability to analyze raw results, determine/ resolve bottlenecks, and create meaningful documentation of testing scenarios and test results.
• Demonstrated ability with JIRA incident, change, problem, request, CMDB and knowledge management applications.
• JIRA System Admin certification (admin or higher).
• Possesses exceptional customer service skills.
• Experienced with standard methodology, techniques, procedures and criteria.
• Experienced in IT service management, ITIL v3 Foundations Certification.
• 2 years of position-relevant work experience.

Desired Qualifications

• 3-5 years’ experience with JIRA administration.
• Up-to-date knowledge of marketplace and technology changes pertinent to JIRA, monitoring tools, and ITIL processes.
• JIRA Certified System Administrator or JIRA Certified Application Developer.
• Experience troubleshooting integration management, security, and application issues.
• Experience with JavaScript, XML, HTML, CSS, and web service integrations using REST, SOAP, etc.
• ITIL v4 Foundations certification.

Educational Requirements

BS/BA

Security Requirements

Secret

Physical Requirements:

• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
• Must be able to remain in a stationary position 50%.
• Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
• Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access