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It Technician Jobs
Company | Setpoint Systems Corporation |
Address | Littleton, CO, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-07-02 |
Posted at | 11 months ago |
IT TECHNICIAN
- Provides support in generating, maintaining, and documenting company’s hardware and software needs and requirements.
- Provides support for company’s LAN (local area network), and Wan (Wide area network) infrastructures, solicit expert IT assistance as required.
- Responsible for contacting venders and or IT experts as required to accomplish software updates or Networking issues as deemed necessary.
- Maintains company’s cell phones.
- Maintains IT inventory of displays, cabling, mice, keyboards, PC’s, phones.
- Responsible for setup and operation of company’s servers, desktop computers, notebooks, wireless devices, monitors, printers, Personnel Computers and associated cables.
- Provides support for company’s Application software, Microsoft 365, Computer Ease, Setpoint Resource Center and SharePoint.
- Provides support for company’s telecommunication hardware and software.
- Responsible for responding to Help Desk request by SSC employees.
- Responsible for inventorying all IT devices and maintaining an organized inventory of the devices.
- Provides employee training on company-wide systems, hardware, and software.
- Is responsible for emergency calls with customers related to PCs, servers, printers, modems, networks, and integration devices.
- Responsible for obtaining quotes for project IT equipment ie: servers, desk top computers and laptop computers.
- Is responsible for performing in-house configuration, testing, and commissioning of installed operator workstations, servers, and software.
- Assists in Operator Workstation Hardware and Software selection for project IT support.
- Maintains proper documentation (service orders).
- Coordinates proper billing information.
- Assists in employee - customer development.
- Assists in employee - customer training.
- Estimates labor and material - in-house and construction.
- Assists in employee - customer interface.
- Communicates status, availability, recommendations, and follow-up.
- Construction drawings.
- Material requisitions.
- Labor schedules.
- Commissioning reports.
- Project Drawings.
- Operations and maintenance manuals.
- As-built drawings.
- Software.
- Project information.
- Maintain Sharepoint files and documentation.
- Service orders.
- Checkout and startup reports.
- Warranty information.
- Correspondence.
- Material schedules.
- Project schedules - in-house, construction and service.
- Project Files.
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